Bill Jacobs BMW - Service Center

I was recently in the service department for my first service on my new X5 I worked with Donnie Kaegebein and I cannot say enough about him. very knowledgeable and I felt comfortable with what I was told service on my new X5 I worked with Donnie Kaegebein and I cannot say enough about him. very knowledgeable and I felt comfortable with what I was told my vehicle needs. I’m new to BMW so I was hesitant on how the service process works but Donnie walked me through everything to make it as seamless as possible.I’m am very comfortable going forward and will continue to work with Donnie for all my service needs. More

My service advisor Donnie K went above and beyond with my latest service. Being timely, polite and professional, I could not have asked for a better experience. I recommend anyone to buy their next vehicle latest service. Being timely, polite and professional, I could not have asked for a better experience. I recommend anyone to buy their next vehicle from Bill Jacobs dealerships, especially BMW. More

Nick Huerter did a great job when servicing my vehicle. Highly recommend this dealership to everyone. Highly recommend this dealership to everyone. More

Nick Huerter was a real nice guy to work with at the dealership. Easy to talk to and knowledgeable of the product. dealership. Easy to talk to and knowledgeable of the product. More

Nick H is a great BMW employee. Go to him if you need service. Go bmw! Go to him if you need service. Go bmw! More

Donnie Kaegebein was great at helping me and servicing my vehicle! I will definitely be back and ask for him! Great guy! vehicle! I will definitely be back and ask for him! Great guy! More

Nick Huerter did a great job when I brought my vehicle in for service. Top Notch. for service. Top Notch. More

Nick H was a pleasure to work with. I will be bringing all my cars here from now on. I will be bringing all my cars here from now on. More

Jacob Murrar is great. Always an outstanding service when he takes care of me. Much appreciated. Always an outstanding service when he takes care of me. Much appreciated. More

Awesome customer service! Mike Alwin never disappoints! Always has the answers to my questions and never any surprises when I come in for service. What he promises is what he Mike Alwin never disappoints! Always has the answers to my questions and never any surprises when I come in for service. What he promises is what he delivers. Thank you Mike A. and Bill Jacobs BMW! 5-star servce! More