Bill Jacobs BMW - Service Center

Worked with the service advisor, Steve and had a great experience. He was very helpful and polite. Would definitely recommend going to him. experience. He was very helpful and polite. Would definitely recommend going to him. More

Thank you to Mike Alwin for always taking care of my cars, Mike and Bill Jacobs team has been incredible to work with for years. cars, Mike and Bill Jacobs team has been incredible to work with for years. More

Jeff consistently provides prompt, friendly service and excellent communication. I would happily recommend him to others. excellent communication. I would happily recommend him to others. More

Thank you Steve for always taking care of me and my car. Great service and people here. Great service and people here. More

Everyone is incredibly friendly and the environment is comfortable and clean. From the point of the phone call to make an appointment through the execution of the oil change, everyone was very professiona comfortable and clean. From the point of the phone call to make an appointment through the execution of the oil change, everyone was very professional. More

Jeff was great. The only issue was they didn’t wash my car and it has crayon on it from where there were marking the dents. The only issue was they didn’t wash my car and it has crayon on it from where there were marking the dents. More

I have been taking my BMWs (335xi & X5) to Bill Jacobs for many years now and have always been impressed by their professional service. Jeff Hulsebus has been my service coordinator for nearly ten years for many years now and have always been impressed by their professional service. Jeff Hulsebus has been my service coordinator for nearly ten years and he always comes through, be it for answering a service question, arranging a loaner car or letting me know in a timely manner when my vehicle is ready. I can't recommend Jeff and Bill Jacobs BMW more highly. More

My service rep, Jeff, was very helpful and informative. He explained all of my options and was extremely focused on my satisfaction. He takes very good care of his customers. He explained all of my options and was extremely focused on my satisfaction. He takes very good care of his customers. More

Jeff and the team are always great. You know you’re getting sound advice and don’t ever feel like you’re being told to get a service they wouldn’t get themselves. You know you’re getting sound advice and don’t ever feel like you’re being told to get a service they wouldn’t get themselves. More

The customer service at Bill Jacobs BMW was excellent! The welcome process was fast and the service review educational. Jeff explained everything clearly and was very knowledgeable. Great experience! The welcome process was fast and the service review educational. Jeff explained everything clearly and was very knowledgeable. Great experience! More