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Bill Jacobs BMW - Service Center

Naperville, IL

5.0
1,146 Reviews
Call Service Center (630) 718-2860

1,146 Reviews of Bill Jacobs BMW - Service Center

Sort by
June 16, 2022

Great experience with the help from the advisor Steven. Service was quick and explained well. More

by michaelsimpsn657
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jun 19, 2022 -

Bill Jacobs BMW responded

Hello, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. We are always more than happy to assist you if anything else comes up. Take care!

June 15, 2022

Great experience working with Steven. He was friendly and went above and beyond to make sure my car was fixed properly. More

by elenidimitri
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jun 16, 2022 -

Bill Jacobs BMW responded

Hi Elenidimitri, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 15, 2022

Great service. Steven Erazo was helpful in explaining in detail what my car needed. Would recommend. More

by dayscott198
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jun 16, 2022 -

Bill Jacobs BMW responded

Hi, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

June 15, 2022

Had the pleasure of working with Steven Erazo in service. He was very knowledgeable and made my experience at Bill Jacobs great. More

by lbell9468
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jun 16, 2022 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 11, 2022

I went in for a routine service and Jacob Murrar took care of it with ease. I was in and out in less than an hour. More

by Mike Mcfadden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Report | Print
Jun 13, 2022 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

June 11, 2022

I appreciate the quick service that Jacob Murrar provided when I brought my car in for repairs. Much appreciated thank you so much. More

by Ojarrar10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Report | Print
Jun 13, 2022 -

Bill Jacobs BMW responded

Hi, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Bill Jacobs BMW

June 11, 2022

Went in to get my car serviced and was pleased with the experience. My advisor steven was helpful. More

by Kelly
Recommend Dealer
Yes
Employees Worked With
Steven E
Report | Print
Jun 13, 2022 -

Bill Jacobs BMW responded

Hi Kelly! We're so happy we were able to help you out! We hope to be of service to you again in the future. Best wishes, Bill Jacobs BMW

June 11, 2022

Jacob Murrar always takes care of all our families BMW’S. He is great at what he does and is much appreciated. Great service on how well you keep us updated through the service. More

by Bilalk1992
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Report | Print
Jun 13, 2022 -

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jacob here at Bill Jacobs BMW! We can't wait to see you again, have a great day.

June 11, 2022

My first visit was very smooth. I was greeted by Jacob Murrar and he showed me everything about my car and all my maintenance needs. Great info. More

by gazi3001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Report | Print
Jun 13, 2022 -

Bill Jacobs BMW responded

Hi, we are so happy to read such a great review about Bill Jacobs BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 10, 2022

The service advisor Steven was great. Very helpful and informative about my vehicle. Highly recommend !! More

by Valerie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jun 12, 2022 -

Bill Jacobs BMW responded

Hi, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

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