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Bill Jacobs BMW - Service Center

Naperville, IL

5.0
1,146 Reviews
Call Service Center (630) 718-2860

1,148 Reviews of Bill Jacobs BMW - Service Center

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June 30, 2022

I always service my vehicle here and Mike W is my top recommended BMW service advisor. More

by patchin.nicole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike W
Report | Print
Jul 02, 2022 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 29, 2022

Thanks you Mike A for the great service received. My car runs great thanks to you and your team. More

by Stella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike A
Report | Print
Jun 30, 2022 -

Bill Jacobs BMW responded

Stella, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Bill Jacobs BMW

June 29, 2022

Nick H did an awesome job in servicing my vehicle. No only did he give me responsive update but ensured quality work and that’s what I received. Thank you Bill Jacob’s Team. More

by Nathan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
Report | Print
Jul 01, 2022 -

Bill Jacobs BMW responded

Nathan, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Bill Jacobs BMW

June 29, 2022

Nick Huerter did a great job servicing my bmw X5, love this place. Highly recommend!!! More

by Tom
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
Report | Print
Jul 01, 2022 -

Bill Jacobs BMW responded

Hi Tom, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

June 28, 2022

Mike Alwin was a pleasure to deal with,I had a check engine light on and Mike got me in immediately, got me a car to use and had my car fixed and back to me the next day. More

by Chris Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
Report | Print
Jun 29, 2022 -

Bill Jacobs BMW responded

Hi Chris, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. We are always more than happy to assist you if anything else comes up. Take care!

June 28, 2022

Jacob was outstanding in the level of service he provided. Thank you very much and much appreciated. More

by Mike Mcfadden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Report | Print
Jun 29, 2022 -

Bill Jacobs BMW responded

Hi Mike, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 27, 2022

Mike w was very fast when I came in for service. I will definitely be back More

by Tbzdyk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike w
Report | Print
Jun 29, 2022 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 26, 2022

Thank you to Mike Alwin for making sure each service visit goes smooth, I know I can count on Mike each time I come on. More

by malarskiandrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
Report | Print
Jun 27, 2022 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. We hope you have a great day!

June 26, 2022

Mike Alwin is the best, every time I come in for service Mike always gives me the highest quality service. More

by crc701
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
Report | Print
Jun 27, 2022 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. We hope you have a great day!

June 22, 2022

Thank you to Mike Alwin for taking care of my car when I had an unexpected flat tire, Mike got me in and back on the road quickly. More

by Bingogeri777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
Report | Print
Jun 23, 2022 -

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to Mike Alwin here at Bill Jacobs BMW! If you have any further questions, please don't hesitate to reach out!

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