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Bill Jacobs BMW - Service Center

Naperville, IL

5.0
1,150 Reviews
Call Service Center (630) 718-2860

1,150 Reviews of Bill Jacobs BMW - Service Center

Sort by
July 21, 2022

Went to get my car serviced at Bill Jacobs and worked with Steven E. He was very helpful and I will definitely be coming back. More

by trespalaciosalexis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
July 21, 2022

I went in the other day to get my car serviced and had the pleasure of working with Steven Erazo. He was very helpful and polite. Would recommend! More

by ashwinmahavadi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
July 17, 2022

Brought in my car for an Alignment and now it’s driving straight as an arrow. Thank you Jacob Murrar for your excellent and quick service. More

by laura jaicomo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Report | Print
Jul 18, 2022 -

Bill Jacobs BMW responded

Hello Omar, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. We are always more than happy to assist you if anything else comes up. Take care!

July 16, 2022

I visited this location with a family member and Jacob Murrar took care of us and I was amazed on how quick and professional he was. Enjoy your weekend. More

by Ojarrar10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Report | Print
Jul 18, 2022 -

Bill Jacobs BMW responded

Hello, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. We are always more than happy to assist you if anything else comes up. Take care!

July 16, 2022

The service was amazing. I came in with a flat with no appointment. Jacob Murrar checked and had the tire in stock and got me back on the road within an hour. My vacation was More

by Mike Mcfadden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Report | Print
Jul 18, 2022 -

Bill Jacobs BMW responded

Hello Mike, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. We are always more than happy to assist you if anything else comes up. Take care!

July 13, 2022

I went to Bill Jacobs BMW and had the pleasure of being helped by Steven who let me know everything my car needed to get done. Very professional. More

by kobawalar22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jul 15, 2022 -

Bill Jacobs BMW responded

Thank you for taking the time to leave a review for us at Bill Jacobs BMW. We're happy we could meet your expectations! Have a fantastic day!

July 10, 2022

Giovanna was the salesperson I worked with, and she streamlined the whole process. I highly recommend this place over the other Bimmer dealers I've dealt with in the past (although Laurel BMW was prett More

by shredderc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanna Montalvo
Report | Print
Jul 12, 2022 -

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you have any further questions, please give us a call. We're always happy to help!

July 09, 2022

Nick H did great in service! I would highly recommend him, got me in on short notice. More

by Sumner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
Report | Print
Jul 11, 2022 -

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to Nick here at Bill Jacobs BMW! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

July 09, 2022

Nick Huerter gave such a stellar experience when I needed service, very clear and made it a quick experience. More

by Jacen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick H
Report | Print
Jul 11, 2022 -

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

July 02, 2022

Mike w in service was very helpful. He was very good at showing me what my car needed. More

by Brendan.dorsey
Recommend Dealer
Yes
Employees Worked With
Mike w
Report | Print
Jul 04, 2022 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. Please let us know if there is anything else we can do for you; we are more than happy to help!

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