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Bill Jacobs BMW - Service Center

Naperville, IL

5.0
1,150 Reviews

1,150 Reviews of Bill Jacobs BMW - Service Center

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July 26, 2022

Thank you Mike A for the exceptional service as always. I know I can count on you. More

by antonina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike A
Jul 29, 2022 -

Bill Jacobs BMW responded

Antonina, it's experiences like yours that really keep us motivated! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

July 26, 2022

Mike Alwin is the best ,I know each time my service is taken care of in a timely manner and kept up to date,thanks to Mike and the entire service time. More

by Chris Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
Jul 29, 2022 -

Bill Jacobs BMW responded

Chris Eric, we really appreciate your positive review! We do hope we can be of assistance in the future. Take care!

July 26, 2022

Thank you to Mike A and the entire service team for the exceptional service provided each time I come in,I know I'm in great hands each time. More

by Chris Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
Jul 29, 2022 -

Bill Jacobs BMW responded

Chris Eric, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 26, 2022

thank you Mike A for taking care of my vehicle. i know my car is in good hands always. More

by malarskilindsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike A
Jul 29, 2022 -

Bill Jacobs BMW responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Jacobs BMW. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 25, 2022

Great service and consultancy by guiding us through the process to find our dream car and make the financing happen. Awesome job by Russ and Rob! More

by Florian.stuetzel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ
Jul 27, 2022 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

July 24, 2022

Thanks to Mike A for the great service provided each time in for service, Mike will always provide the best advice as to what I need with service. More

by crc701
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike A
Jul 27, 2022 -

Bill Jacobs BMW responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 24, 2022

I had some questions about parts I needed and staff was very friendly and helpful to us. More

by Rita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Alwin
Jul 26, 2022 -

Bill Jacobs BMW responded

Hi Rita, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 21, 2022

Great service. Had the pleasure of working with Steven Erazo and he was very informative and professional. More

by hs0derberg22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Jul 24, 2022 -

Bill Jacobs BMW responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Jacobs BMW. Thanks again for taking the time to leave us this information about your recent visit. Take care!

July 21, 2022

Went to get my car serviced and had a great experience with the help from Steve Erazo. Will be coming back. More

by brandong041
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
July 21, 2022

Steven Erazo was great to work with. He was very detailed and very helpful and professional. More

by agonzalezz14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Jul 24, 2022 -

Bill Jacobs BMW responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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