Bill Jacobs BMW - Service Center

From the moment I made my 1st appointment with the BMW dealership to have my car service I was already pleased with the customer service I met Mr. Nick Huerter who greeted me with a genuine smile and hand dealership to have my car service I was already pleased with the customer service I met Mr. Nick Huerter who greeted me with a genuine smile and handshake I had a lot of questions because this is my 1st BMW. Nick took his time and went over questions and then some I am so grateful he took so much time going over everything with me when I 1st got my car I really liked it by the time Nick went over everything I was in love with it. THANK YOU More

I really like their service. Took our car in today and Nick our service person was great. Took time to show me what the issue was, explained everything, was super friendly and he Took our car in today and Nick our service person was great. Took time to show me what the issue was, explained everything, was super friendly and helpful. Best service ever!! More

I have a concern about diver side mirror is not folding completely like passenger side. Service people I contacted compare with other vehicles and explained me the reason for that. completely like passenger side. Service people I contacted compare with other vehicles and explained me the reason for that. More

Nick H in service did a great job with a prompt return time of my bmw. time of my bmw. More

Steven Erazo was a pleasure to work with. Very polite and informative. Would recommend this dealership Very polite and informative. Would recommend this dealership More

Service department was great ! I worked with Steven Erazo and had a great experience! He let me know everything my car needed and was very polite. I worked with Steven Erazo and had a great experience! He let me know everything my car needed and was very polite. More

It’s always a pleasure dealing with Mike W in service. He is very knowledgeable He is very knowledgeable More

Thank you to Mike A for taking care of my car on short notice, window was stuck down with rain coming and Mike was able to get me in and supply a car while they completed the repairs. notice, window was stuck down with rain coming and Mike was able to get me in and supply a car while they completed the repairs. More

Just wanted to take a moment and express my gratitude to Mike A. at Bill Jacob’s BMW. He is always welcoming, accommodating and knowledgeable in servicing my car. Never promises what he can’t deliver. 5+ cu Mike A. at Bill Jacob’s BMW. He is always welcoming, accommodating and knowledgeable in servicing my car. Never promises what he can’t deliver. 5+ customer service delivered with a smile. Thank-you! More

Thank you Mike A for always providing excellent service. You always have a smile on your face and and make getting my car fixed painless experience. You always have a smile on your face and and make getting my car fixed painless experience. More