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Bill Jacobs BMW - Service Center

Naperville, IL

5.0
1,242 Reviews

1,242 Reviews of Bill Jacobs BMW - Service Center

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December 10, 2024

I really wanted to mention how great Alex was when I brought my vehicle into service. He went above and beyond to give that personal service experience. More

by Rebecca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
December 09, 2024

Alex Flinn is a terrific service writer. Our family now brings all of our cars to Bill Jacobs BMW because of Alex. More

by Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
December 05, 2024

Fast service and very reliable as always. Very friendly and their service is as good as any other dealership. More

by bigjake4304
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hulsebus
December 05, 2024

Alex always makes sure to have my vehicle in top condition. He plans out your maintenance schedule and updates you on what is coming up next. More

by Jackie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
December 04, 2024

Fantastic to do business with. Purchased a 3-series a little over a year ago and have been very happy. Alex Flinn over in service has been my contact since then. Wonderful experien More

by Dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
December 03, 2024

I always feel welcomed and greeted with a smile. Alex Flinn creates a wonderful service experience. More

by Tina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
December 02, 2024

The level of service at Bill Jacobs BMW is unmatched. I worked with Alex Flinn and was impressed with the communication and follow up. More

by Tyson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
December 02, 2024

I've had Jeff Hulsebus as my service advisor multiple times now and he always goes above and beyond, very pleased. Overall the service department at this dealership does good work, is fair, and offers a More

by Don F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khalil Guissé
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Hulsebus
December 01, 2024

Thanks to Mike A for an easy, drama FREE service appointment. Always such a professional!! More

by Stella
Recommend Dealer
Yes
Employees Worked With
Mike A
November 30, 2024

Donnie in the service department was friendly, helpful, and knowledgeable. He made my service experience great. More

by Julie
Recommend Dealer
Yes
Employees Worked With
Donnie
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