Bill Jacobs BMW - Service Center

Great customer service from everyone, Especially my advisor. Donnie, he is always very personable and polite. advisor. Donnie, he is always very personable and polite. More

Their customer service is outstanding. Donnie answered all my questions and was very quick with the repairs. Donnie answered all my questions and was very quick with the repairs. More

Donnie and the staff were awesome. Quick in and out service. The facility will was nice and clean. Quick in and out service. The facility will was nice and clean. More

My service advisor Donnie and service was excellent. Car was also washed. Work performed in a reasonable time frame. Car was also washed. Work performed in a reasonable time frame. More

Alex Flinn was so helpful. My first service visit and I had so many questions. He was kind enough to spend time and make sure I had a real good experience. My first service visit and I had so many questions. He was kind enough to spend time and make sure I had a real good experience. More

Brendon Chervinko is hands down absolutely amazing at the Bill Jacobs BMW. He is incredibly thorough, quick, easy to talk to and incredibly knowledgable. I used to hate going to service my car because it tak Bill Jacobs BMW. He is incredibly thorough, quick, easy to talk to and incredibly knowledgable. I used to hate going to service my car because it takes an incredibly long amount of time but Brendon makes it hard for me to leave the service center after chatting with him. He definitely deserves a raise and a promotion. I definitely will come back to him again when I service my car again. More

Alex Flinn has always been a great representative of Bill Jacobs BMW. Always honest with his customers and spends time with them to make sure they are taken care of. My family has been with Bill Jacobs for m Jacobs BMW. Always honest with his customers and spends time with them to make sure they are taken care of. My family has been with Bill Jacobs for many years now and we will continue to take our business there. More

I always drive an hour or so go to Bill Jacob’s BMW because of the excellent service. Jeff is very thorough and friendly. The waiting rooms are clean and comfortable. because of the excellent service. Jeff is very thorough and friendly. The waiting rooms are clean and comfortable. More

I have been a long time customer of Bill Jacobs BMW, and can honestly say that Alex Flinn is the best. He always is considerate of his customers time and makes the whole experience enjoyable. can honestly say that Alex Flinn is the best. He always is considerate of his customers time and makes the whole experience enjoyable. More

We had a recent service for our 2020 X1. First, we were pleased to drop off the X1 the night before so it would be worked in the next day which was helpful for our schedule. The next morning First, we were pleased to drop off the X1 the night before so it would be worked in the next day which was helpful for our schedule. The next morning we received an inspection video and a call from our service manager Jeff talking through the recommended service items. While there was more work than initially anticipated, the items did make sense given the X1’s age so we went ahead. Jeff indicated the X1 would be ready that same day, and indeed it was. He also provided a mid-day update which was helpful. More