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Bill Jacobs BMW - Service Center

Naperville, IL

5.0
1,300 Reviews

1,300 Reviews of Bill Jacobs BMW - Service Center

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January 30, 2025

A 5 star review for a 5 star dealer. Brendon my service manager and Dan the master tech gave me a complete run down of my "new to me" 440. I loved being able to see under the car and the More

by Roy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendon,Dan
January 30, 2025

Great customer service goes a long way. My advisor Brendon really understands that. That is why keep coming back. Keep up the great work! More

by Zach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendon
January 30, 2025

Love my new X3! My first service was great along with my advisor Brendon! The dealership is beautiful as well! More

by Monat.4u299
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendon
January 30, 2025

Always impressed with the professionalism here. Brendon is transparent with the work that is needed and gives me an outline of future services. Much appreciated! More

by Andrew.luetz
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendon
January 30, 2025

Brendon made sure all of my concerns were taken care of. What I thought was just a battery problem ended up being a rodent problem in my engine. Brendon worked with my insirance company to get everything fi More

by Mo
Recommend Dealer
Yes
Employees Worked With
Brendon
January 27, 2025

Top notch service from Alex Flinn my Advisor. Creating that personal customer service experience goes a long way. More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
January 27, 2025

Brendan Chervinko went above and beyond to make sure I was in and out in time. I appreciate the top notch service! More

by giosir442
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Chervinko
January 27, 2025

I have an old car that I refuse to part ways with. Brendon helped me to get the necessary repairs done in order to keep me safe on the road! Thanks for all your help! More

by cochraneb953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendon
January 27, 2025

Consistantly great service at Bill Jacobs. Brendon and his team keep my car in perfect running order! More

by Brianswanson480
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendon
January 25, 2025

Our service partner, Jeff, is always great to work with. Maintenance was hasslefree and well done! More

by Andrea G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwaku Bentil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Hulsebus
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