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Bill Jacobs BMW - Service Center

Naperville, IL

5.0
1,150 Reviews

1,150 Reviews of Bill Jacobs BMW - Service Center

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August 28, 2022

Steven Erazo provided great customer service. I will be returning and would recommend this dealership. More

by keith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Aug 31, 2022 -

Bill Jacobs BMW responded

Hi Keith, thank you for your kind review; we are happy to pass along your comments to Steven here at Bill Jacobs BMW! If you're ever in need of more help, please let us know! Take care!

August 27, 2022

I appreciate the quick service. Jacob Murrar came out and took care of my car as soon as I pulled into the drive. More

by Bilalk1992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Aug 30, 2022 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Bill Jacobs BMW

August 27, 2022

Excellent customer service I received when fixing my car. Thank you Jacob Murrar for always giving me top notch service. Outstanding service as always. Customer for life. Will be back soon and get my car det More

by Mohk87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Aug 30, 2022 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!

August 27, 2022

I usually don’t make reviews but my sales advisor Jacob Murrar definitely deserves a 5 star review. Great customer service and made me feel very welcome. More

by Faqrabawi44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Aug 30, 2022 -

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you have any further questions, please don't hesitate to reach out!

August 26, 2022

Service at Bill Jacobs BMW was amazing ! Steven Erazo was very helpful and polite. I know I can count on him to provide excellent service. More

by rbrown637
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Aug 30, 2022 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 24, 2022

Thank you to Mike Alwin for continuing to provide to best service possible, Mike always takes the time to explain all my needs, I will always see Mike. More

by Jeff A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike A
Aug 28, 2022 -

Bill Jacobs BMW responded

Hi Jeff, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Bill Jacobs BMW

August 22, 2022

Jose Vargas was extremely helpful through the entire purchasing process. He was very knowledgeable of the various BMW models that I was interested in. The entire staff that I interacted with was court More

by CLEARJOE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOSE VARGAS
Aug 26, 2022 -

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you have any further questions, please give us a call. We're always happy to help!

August 20, 2022

Needed to get my car serviced and took it to Bill Jacobs. The service advisor Steven Erazo helped me out and was happy with experience More

by chrssmth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Aug 24, 2022 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

August 18, 2022

Went to Bill Jacobs to get my car serviced and had a great experience and worked with Steven Erazo More

by beamer1915
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Aug 19, 2022 -

Bill Jacobs BMW responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

August 18, 2022

Worked with Steven Erazo at Bill Jacobs and he explained exactly what my car needed. Great service More

by beamer1915
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
steven erazo
Aug 19, 2022 -

Bill Jacobs BMW responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! Feel free to reach out to us if you need anything. Have a wonderful day.

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