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Bill Jacobs BMW - Service Center

Naperville, IL

5.0
1,151 Reviews
Call Service Center (630) 718-2860

1,151 Reviews of Bill Jacobs BMW - Service Center

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September 30, 2022

Donnie Kaegebein was great at helping me and servicing my vehicle! I will definitely be back and ask for him! Great guy! More

by rossjorgens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaegebein, Donnie
Report | Print
Oct 03, 2022 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 30, 2022

Nick Huerter did a great job when I brought my vehicle in for service. Top Notch. More

by Tyler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
Report | Print
Oct 03, 2022 -

Bill Jacobs BMW responded

Hi Tyler, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 30, 2022

Nick H was a pleasure to work with. I will be bringing all my cars here from now on. More

by Izzylock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
Report | Print
Oct 03, 2022 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. We are always more than happy to assist you if anything else comes up. Take care!

September 29, 2022

Jacob Murrar is great. Always an outstanding service when he takes care of me. Much appreciated. More

by Laila4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Report | Print
Oct 03, 2022 -

Bill Jacobs BMW responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 29, 2022

Awesome customer service! Mike Alwin never disappoints! Always has the answers to my questions and never any surprises when I come in for service. What he promises is what he More

by Agnes W.
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
Report | Print
Oct 03, 2022 -

Bill Jacobs BMW responded

Hi Agnes, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Bill Jacobs BMW

September 28, 2022

Thank you to Mike Alwin for always taking exceptional service in my vehicle Mike has been taking care of my car for years and is always professional. More

by Chris Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
Report | Print
Sep 29, 2022 -

Bill Jacobs BMW responded

Hello there! We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 28, 2022

I will keep coming back here for the service I always receive! Always top notch More

by Morgan Taylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
Report | Print
Oct 02, 2022 -

Bill Jacobs BMW responded

Hi Morgan, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 28, 2022

Great Service from Mike A, I will continue to have my car serviced at this location More

by Rita Jean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike A
Report | Print
Oct 02, 2022 -

Bill Jacobs BMW responded

Hi Rita, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 27, 2022

Thank you to Mike A for the continuing excellent service he provides, Mike always has the time for me to answer all my questions and take the time to show me what my vehicle will need. More

by Bingogeri777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike A
Report | Print
September 26, 2022

Donnie kaegebein solved my brake issue without any charges by putting it on rack and walking me through best solution. Great service! More

by Matthew.seeland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave mechanic also great
Report | Print
Sep 29, 2022 -

Bill Jacobs BMW responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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