Back

Bill Jacobs BMW - Service Center

Naperville, IL

5.0
1,270 Reviews

1,270 Reviews of Bill Jacobs BMW - Service Center

Sort by
January 30, 2023

I had excellent service. Donnie was very nice and informative. He let me know they were working on my car. and came back out to let me know they were almost done. when leavin More

by Steve
Recommend Dealer
Yes
Employees Worked With
Donnie
Mar 02, 2023 -

Bill Jacobs BMW responded

Steve, we are glad we could help! Thank you so much again for your feedback! We hope you have a great day!

January 30, 2023

Mike Alwin is the best along with all the service staff, from the moment I arrive until I pick up my car , I am informed on everything that is going on with my car, thank you Mike and the entire staff. More

by Bingogeri777
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
Mar 02, 2023 -

Bill Jacobs BMW responded

Hi Bingogeri777! We're so happy we were able to help you out! We hope to be of service to you again in the future. Best wishes, Bill Jacobs BMW

January 30, 2023

Thank you Mike A for the quick and accurate service appointment. Alway an efficient job done. More

by malarskiandrew
Recommend Dealer
Yes
Employees Worked With
Mike A
Mar 02, 2023 -

Bill Jacobs BMW responded

Malarskiandrew, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 30, 2023

I had a great experience in the service department. Donnie was friendly and professional he answered all my questions. I will be returning. More

by Jon
Recommend Dealer
Yes
Employees Worked With
Donnie
Feb 28, 2023 -

Bill Jacobs BMW responded

Jon, we are glad we could help! If you have any further questions, please don't hesitate to reach out!

January 29, 2023

Excellent dealership, and while it can get expensive, the services offered is beyond reproach. Donnie was courteous and exceeded my expectations. Please keep up the good work and the level of service. More

by Steve
Recommend Dealer
Yes
Employees Worked With
Donnie
Mar 01, 2023 -

Bill Jacobs BMW responded

Steve, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 29, 2023

I am very happy with my experience and service. Donnie was very helpful and explained everything to me that was going on with my vehicle. More

by Linda
Recommend Dealer
Yes
Employees Worked With
Donnie
Mar 01, 2023 -

Bill Jacobs BMW responded

Linda, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! Thanks again for taking the time to leave us this information about your recent visit. Take care!

January 29, 2023

Donnie was very professional and helped make my service experience easy and quick. I highly recommend him and Bill Jacobs. More

by Debbie
Recommend Dealer
Yes
Employees Worked With
Donnie
Mar 01, 2023 -

Bill Jacobs BMW responded

Debbie, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 23, 2023

Visiting Bill Jacobs BMW is a great experience everytime I bring my vehicle in for service. Donnie was are Pro and he rocks. More

by Shay
Recommend Dealer
Yes
Employees Worked With
Donnie
Mar 02, 2023 -

Bill Jacobs BMW responded

Hi Shay, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 20, 2023

Steven Erazo was amazing to work with. Highly recommend this dealership and advisor. Great experience. More

by mohammad
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Mar 02, 2023 -

Bill Jacobs BMW responded

Hello Mohammad, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. We are always more than happy to assist you if anything else comes up. Take care!

January 11, 2023

Mo Ali was amazing as always it’s like having Mo side assistance on top of the road side assistance More

by Mo Alghabban
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo Ali
Mar 01, 2023 -

Bill Jacobs BMW responded

We appreciate your positive review about your recent experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!

...
85
...