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Bill Jacobs BMW - Service Center

Naperville, IL

5.0
1,270 Reviews
Call Service Center (630) 718-2860

1,270 Reviews of Bill Jacobs BMW - Service Center

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January 31, 2023

Nick Huerter And John Stout did an outstanding job here in service. Stand up Gentleman. More

by Aripulkk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huerter John Stout
Report | Print
Mar 03, 2023 -

Bill Jacobs BMW responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

January 31, 2023

Nick Huerter did Great when I came in for service. Highly recommend going to this dealer More

by Widgeradam5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
Report | Print
Mar 02, 2023 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Bill Jacobs BMW

January 31, 2023

Steven Erazo was great and walked me through everything my car needed to get done. More

by evgeniya
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Mar 02, 2023 -

Bill Jacobs BMW responded

Hi Evgeniya, thank you for your kind review; we are happy to pass along your comments to Steven here at Bill Jacobs BMW! Thank you so much again for your feedback! We hope you have a great day!

January 30, 2023

I had a wonderful experience purchasing my BMW 330e from Bill Jacobs. The process was stress free and pleasant. I was in and out in less than 3 hours. Harry Gianos was very thorough and knowledgeable. I hig More

by Sumit Saini
Service Time
Recommend Dealer
Yes
Employees Worked With
Harry Gianos
Report | Print
Mar 02, 2023 -

Bill Jacobs BMW responded

Hi Sumit Saini, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

January 30, 2023

Thank you to Mike Alwin and the staff at Bill Jacobs BMW for the commitment to excellence, they go above and beyond when servicing my car, Mike has been my advisor for years and there is no one better. More

by Mike C
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
Report | Print
Mar 02, 2023 -

Bill Jacobs BMW responded

Mike C, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 30, 2023

John stout and the whole service team are Awesome and you can always count on them for top notch service More

by jnl21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John stout and Dan
Report | Print
Feb 28, 2023 -

Bill Jacobs BMW responded

We appreciate your positive review about your recent experience with us! We can't wait to see you again, have a great day.

January 30, 2023

Thanks to Steven Erazo for the exceptional service. Very polite and informative. Recommend Bill Jacobs BMW. More

by melissa
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Feb 28, 2023 -

Bill Jacobs BMW responded

Hi Melissa! We're so happy we were able to help you out! We are always more than happy to assist you if anything else comes up. Take care!

January 30, 2023

Donnie was very good and helped make my service easy. I will be scheduling my service with him from here on out!! More

by Brad.S
Recommend Dealer
Yes
Employees Worked With
Donnie
Report | Print
Mar 02, 2023 -

Bill Jacobs BMW responded

Brad.s, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! Thanks again for taking the time to leave us this information about your recent visit. Take care!

January 30, 2023

I will always come back here as I receive excellent service every time from Mike A. More

by Morgan Taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
Report | Print
Feb 28, 2023 -

Bill Jacobs BMW responded

Hi Morgan Taylor, thank you so much for your positive comments about Bill Jacobs BMW! We can't wait to see you again, have a great day.

January 30, 2023

Excellent service every time I go there. Always feel very confident with their knowledge of my car More

by Rita V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Alwin
Report | Print
Mar 02, 2023 -

Bill Jacobs BMW responded

We appreciate your positive review about your recent experience with us! We can't wait to see you again, have a great day.

Mar 02, 2023 -

Bill Jacobs BMW responded

Hi Rita, your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care!

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