Bill Jacobs BMW - Service Center

Today I had a great experience with Donnie at Bill Jacobs BMW. His ability to get me in for a quick and easy oil change was greatly appreciated. He shared lots of great info at the active reception. I highly BMW. His ability to get me in for a quick and easy oil change was greatly appreciated. He shared lots of great info at the active reception. I highly recommend this service team! More

Bill Jacobs BMW always delivers exceptional service. I took my car in for an oil change and routine maintenance recently. I was greeted by friendly staff members and my service manager, Donnie Kaegebein I took my car in for an oil change and routine maintenance recently. I was greeted by friendly staff members and my service manager, Donnie Kaegebein, was friendly and very thorough. He explained everything clearly and made the appropriate suggestions on additional service items that my car needed. More

The team at Jacobs never disappoints. This our second car from them and would be hard pressed to go anywhere else ever again. This our second car from them and would be hard pressed to go anywhere else ever again. More

When I had an issue with my car, Donnie Kaegebein made sure it was safe to drive and I was able to attend my Mom’s birthday party. When I brought it in for service, he knew made sure I got a loaner that sure it was safe to drive and I was able to attend my Mom’s birthday party. When I brought it in for service, he knew made sure I got a loaner that I was comfortable driving. I have confidence in his recommendations that my car will be in top condition. More

Thank you to Mike A for making each service visit as seamless as possible , Mike will always take the time to answer my questions and explain in great detail what I need. seamless as possible , Mike will always take the time to answer my questions and explain in great detail what I need. More

Donnie Kaegebein was a pleasure to work with. This was my first time having a service done here and he made everything super easy. Very friendly and helpful. This was my first time having a service done here and he made everything super easy. Very friendly and helpful. More

Thank you Mike A for the great service experience. You help and expertise is always appreciated. You make the service experience less stressful. You help and expertise is always appreciated. You make the service experience less stressful. More

Mike A had excellent customer service. I will continue to come back for stellar service! I will continue to come back for stellar service! More

I called Jacob in service stating my brake light came on and I was panicking. He assured me not to worry and got me in within the hour and took care of my concern. Your the best. and I was panicking. He assured me not to worry and got me in within the hour and took care of my concern. Your the best. More

Thank you to Mike Alwin for the attention to detail each service visit, Mike is extremely efficient and always take the time to explain what is needed for service. service visit, Mike is extremely efficient and always take the time to explain what is needed for service. More