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Bill Jacobs BMW - Service Center

Naperville, IL

5.0
1,270 Reviews
Call Service Center (630) 718-2860

1,270 Reviews of Bill Jacobs BMW - Service Center

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February 28, 2023

Just wanted to say what an outstanding job done by my advisor Jacob Murrar. Great service. More

by Krystalsta
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Report | Print
Mar 03, 2023 -

Bill Jacobs BMW responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

February 28, 2023

Outstanding like always, thank you so much Jacob while servicing my car. Much appreciated, thank you again. More

by Jaynguyen21
Recommend Dealer
Yes
Employees Worked With
Jacob murrar
Report | Print
Mar 03, 2023 -

Bill Jacobs BMW responded

Hi, thank you so much for your positive comments about Bill Jacobs BMW! We hope to see you soon!

February 28, 2023

Just wanted to thank John Stout and the whole service team for taking care of me and my family More

by jnl21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Stout
Report | Print
Mar 03, 2023 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 27, 2023

Jacob Murrar in service is the best! I needed to get my tires replaced and he had a loaner vehicle waiting for me when I arrived. I won't go to any other dealer for service as a result o More

by davidmister
Recommend Dealer
Yes
Employees Worked With
JACOB MURRAR
Report | Print
Mar 02, 2023 -

Bill Jacobs BMW responded

Hi, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 27, 2023

Nick Huerter did a great job. Was quick and efficient with the information provided. i will be back More

by Joselito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
Report | Print
Feb 28, 2023 -

Bill Jacobs BMW responded

Joselito, we are so happy to read such a great review about Bill Jacobs BMW! We hope to be of service to you again in the future. Best wishes, Bill Jacobs BMW

February 27, 2023

Donnie was very professional. The process was quite smooth and everyone involved were courteous and helpful. Thanks again!!! More

by Robert
Recommend Dealer
Yes
Employees Worked With
Donnie
Report | Print
Mar 02, 2023 -

Bill Jacobs BMW responded

We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Bill Jacobs BMW

February 27, 2023

Donnie was amazing. I had a phone syncing issue. He solved the problem and told me about additional features on my car I never knew about. More

by Barbara
Recommend Dealer
Yes
Employees Worked With
Donnie
Report | Print
Mar 02, 2023 -

Bill Jacobs BMW responded

Barbara, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! Please don't hesitate to reach out to us if there's anything more we can do!

February 27, 2023

Nick Huerter did a great job. I had a great recent service visit and will be coming back More

by Charanjitbedi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
Report | Print
Feb 28, 2023 -

Bill Jacobs BMW responded

Charanjitbedi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 27, 2023

The overall experience was awesome. Came in andthe worked with Donnie in service for my first oil change. More

by Steve
Recommend Dealer
Yes
Employees Worked With
Donnie
Report | Print
Mar 02, 2023 -

Bill Jacobs BMW responded

Steve, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! We can't wait to see you again, have a great day.

February 27, 2023

This place is Awesome. I had the pleasure of working with Nick Huerter in service and had a great visit More

by Garnettholland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
Report | Print
Feb 28, 2023 -

Bill Jacobs BMW responded

We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Bill Jacobs BMW

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