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Bill Jacobs BMW - Service Center

Naperville, IL

5.0
1,153 Reviews
Call Service Center (630) 718-2860

1,153 Reviews of Bill Jacobs BMW - Service Center

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November 26, 2022

Jacob Murrar always does an excellent job when servicing our BMW’S. 5 stars, very professional and kind. Much appreciated. Thank you More

by Bilalk1992
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Report | Print
Nov 28, 2022 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. If you're ever in need of more help, please let us know!

November 26, 2022

I love how Jacob Murrar always meets me by my car when i come in for service with a smile. Very knowledgeable about how to take care of my needs. More

by Mohk87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Report | Print
Nov 28, 2022 -

Bill Jacobs BMW responded

Hi, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

November 25, 2022

Had the pleasure of working with Steven Erazo while getting my car serviced and he kept me informed everything that was being done More

by sheadhna
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Nov 28, 2022 -

Bill Jacobs BMW responded

Hello Sheadhna, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. We are always more than happy to assist you if anything else comes up. Take care!

November 25, 2022

Steven Erazo was my advisor and he was very polite and informative. Will be coming back to work with him More

by paul
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
November 25, 2022

Steven Erazo was great. Had my car done at Bill Jacobs BMW and it was great experience. More

by rosa
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Nov 28, 2022 -

Bill Jacobs BMW responded

Hello Rosa, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 25, 2022

Went to Bill Jacobs BMW to get my car serviced and worked with Steven Erazo - he was a great help! More

by jia
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Nov 28, 2022 -

Bill Jacobs BMW responded

Hello Jia, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. We are always more than happy to assist you if anything else comes up. Take care!

November 25, 2022

Steven Erazo was amazing ! Went to get my car serviced and kept me informed every step of the way More

by brett
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Nov 28, 2022 -

Bill Jacobs BMW responded

Hello Paul, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. We are always more than happy to assist you if anything else comes up. Take care!

Nov 28, 2022 -

Bill Jacobs BMW responded

Hello Brett, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. We are always more than happy to assist you if anything else comes up. Take care!

November 25, 2022

Nick huerter did great. Nothing to complain about at all. My car is driving great. More

by Brookemittler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
Report | Print
Nov 28, 2022 -

Bill Jacobs BMW responded

Hello, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. We are always more than happy to assist you if anything else comes up. Take care!

November 24, 2022

Thank you to Mike Alwin for the great service provided each time I come in, I appreciate the advice on what my vehicle needs More

by jeffrey.alwin
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
Report | Print
Nov 26, 2022 -

Bill Jacobs BMW responded

Hello Jeffrey, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Bill Jacobs BMW

November 23, 2022

I went in to get my car serviced and had the pleasure of working with Steven Erazo. He was very nice and informative. More

by amy
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Nov 24, 2022 -

Bill Jacobs BMW responded

Hi Amy, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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