Back

Bill Jacobs BMW - Service Center

Naperville, IL

5.0
1,300 Reviews

1,300 Reviews of Bill Jacobs BMW - Service Center

Sort by
February 13, 2025

The ease of making appointments, convenience to drop off and get a loaner car. Alex is exceptional at time management and knows his clients. More

by Zach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
February 12, 2025

Great dealership. Best selection, professional sales and service teams. Shout out to Mark G (sales) and Jeff H (service). More

by buckleyj27w160
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Alder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Graffagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Helsebus in Service
February 11, 2025

Alex was a huge help when I had my car in for service. I’d recommend him if you are looking for a service advisor who cares and is trustworthy. More

by Renata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
February 10, 2025

I had an amazing experience buying and servicing my BMW. Alex Flinn over in service has been a major part in me buying another BMW. More

by Mirabella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
February 06, 2025

My Service Advisor Alex Flinn always calls me with any details of repairs that are needed. I like that he helps with the cost and is accurate with the timing of completion. More

by Sandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
February 05, 2025

I would highly recommend purchasing your vehicle here at Bill Jacobs BMW. Make sure to schedule your service with Alex Flinn. You will be a happy customer. More

by Joshua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
February 04, 2025

Great service from start to finish. Alex Flinn had made the visit go smoothly and continued to follow up with me while the technician worked on my car. More

by Darrel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
February 03, 2025

I definitely would recommend Alex as your service representative. He is honest, kind, and makes the service experience great. More

by Tiffany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
January 31, 2025

Great service from Brendon and his team. They did an inspection with me while the vehicle was on the lift. Very cool experience. More

by Nicolasforester02
Recommend Dealer
Yes
Employees Worked With
Brendon
January 31, 2025

Bill Jacobs had always taken care of my car. Brandon and Dan helped my with a screw in my tire and had me out in no time. I always appreciate the willingness to help! More

by Rick
Recommend Dealer
Yes
Employees Worked With
Brandon,Dan
...
8
...