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Bill Jacobs BMW - Service Center

Naperville, IL

5.0
1,153 Reviews
Call Service Center (630) 718-2860

1,153 Reviews of Bill Jacobs BMW - Service Center

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November 30, 2022

Went in to get my car serviced and Steve Erazo helped me and was great. Very polite and informative. More

by jeffrey
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Dec 01, 2022 -

Bill Jacobs BMW responded

Hi Jeffrey, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Bill Jacobs BMW

November 29, 2022

Giovonna helped me with purchasing my first BMW and was incredible. She was professional, prompt and lovely to work with. She made the process of purchasing a new vehicle seamless and stress free. More

by jerochford
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Giovonna Montalvo
Report | Print
Nov 30, 2022 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. We hope you have a great day!

November 29, 2022

Thank you Mike A. for taking good care of my car. Your knowledge and expertise is always appreciated. More

by Stella
Recommend Dealer
Yes
Employees Worked With
Mike A
Report | Print
Nov 30, 2022 -

Bill Jacobs BMW responded

Hi Stella, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. We hope you have a great day!

November 29, 2022

Mike A gave excellent service, I will for sure be coming back next time I need something for my car. More

by Rita V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Alwin
Report | Print
Nov 30, 2022 -

Bill Jacobs BMW responded

Hi Rita, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. We hope you have a great day!

November 29, 2022

Thank you bill Jacob’s for servicing my car. Nick huerter did a fantastic job. More

by Tylerginakis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick huerter
Report | Print
Nov 30, 2022 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. We hope you have a great day!

November 29, 2022

My family was on a road trip home and when our check engine light came on. Nick Huerter stepped and got my car back to us in no time. Great service. More

by Alexandrabesic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
Report | Print
Nov 30, 2022 -

Bill Jacobs BMW responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

November 28, 2022

Mike Alwin as always has taken great care of my car, from start to finish Mike kept me informed and had my car completed when promised. More

by Bingogeri777
Recommend Dealer
Yes
Employees Worked With
Mike A
Report | Print
Nov 29, 2022 -

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you have any further questions, please give us a call. We're always happy to help!

November 28, 2022

Donnie was awesome. Explained everything was due for and got me out in a timely manner More

by debgibby.12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Kaegebein
Report | Print
Nov 29, 2022 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 28, 2022

Came in last minute with a check engine light on and Mike A was able to get me in immediately with a loaner to use and have my car fixed and back to me the very next day. More

by lnewberry23
Recommend Dealer
Yes
Employees Worked With
Mike A
Report | Print
Nov 29, 2022 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 27, 2022

I worked with Donnie for my first service appointment and everything went as expected. Great job More

by Papabear
Recommend Dealer
Yes
Employees Worked With
Donnie Kaegebein
Report | Print
Nov 29, 2022 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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