Bill Jacobs BMW - Service Center

Donnie was great and explained everything needed on my X1. They made the claim to replace my wheel seemless and delivered the car back to my home. X1. They made the claim to replace my wheel seemless and delivered the car back to my home. More

Steven Erazo at Bill Jacobs BMW was great. Love coming to this dealership and I know I will receive great service. Love coming to this dealership and I know I will receive great service. More

Love coming into Bill Jacobs BMW knowing I will have a great experience. My service advisor Steven Erazo was very kind and professional. great experience. My service advisor Steven Erazo was very kind and professional. More

Donnie at Bill Jacobs BMW has always provided excellent service, realistic expectations and quick turn around. Great service!!! service, realistic expectations and quick turn around. Great service!!! More

I have been a long time customer of Bill Jacobs BMW in Naperville IL. The service has always been excellent- our whole family has been loyal customers and we will continue to do so because of their atte Naperville IL. The service has always been excellent- our whole family has been loyal customers and we will continue to do so because of their attention to detail, professionalism and knowledge. Bill Earnest has helped put me in a new car multiple times. Bill and his colleague Kelly are the best in the business. I never know what goes on at a dealership when they are going in the "back room" or meeting with their supervisors..... Bill tells you exactly what he is doing every step of the way. He is my sales rep for new cars but has become a friend of the family. The entire team at Bill Jacobs BMW in Naperville is fantastic. Thank you again, Bill Winsininski More

Hats off to the guys over at Bill Jacobs Naperville five stars+. Our service experience was exceptional from beginning to end with Donnie and Dan!!! stars+. Our service experience was exceptional from beginning to end with Donnie and Dan!!! More

I highly recommend Mo as your service advisor, he was very helpful and thorough and made the process very easy. very helpful and thorough and made the process very easy. More

NICK HUERTER IS AN AWESOME SERVICE ADVISOR. HE GOT ME IN FOR SERVICE ON THE SAME DAY. HE GOT ME IN FOR SERVICE ON THE SAME DAY. More

Excellent service and over all experience was great. My service advisor was extremely helpful and patient. My service advisor was extremely helpful and patient. More

Moe Ali has been an excellent service professional. He is very considerate and accommodating. I highly trust this dealership because of how transparent and helpful Moe is. He is very considerate and accommodating. I highly trust this dealership because of how transparent and helpful Moe is. More