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Bill Jacobs BMW - Service Center

Naperville, IL

5.0
1,269 Reviews
Call Service Center (630) 718-2860

1,269 Reviews of Bill Jacobs BMW - Service Center

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March 25, 2023

Great experience at Bill Jacobs BMW. My service advisor Steven Erazo made the experience even better. More

by Jonathan
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Mar 28, 2023 -

Bill Jacobs BMW responded

Hi Jonathan, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 25, 2023

Always get the best service from Steven Erazo. I know I can count on him getting my car serviced. More

by henry
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Mar 28, 2023 -

Bill Jacobs BMW responded

Hi Henry, thank you so much for the positive review! We hope to be of service to you again in the future. Best wishes, Bill Jacobs BMW

March 25, 2023

Mike Alwin did a great job servicing my BMW I keep coming back! Thanks Mike for your hard work. More

by Morgan Taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
Report | Print
Mar 28, 2023 -

Bill Jacobs BMW responded

Hi Morgan, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

March 25, 2023

Brought my BMW in for service, Mike Alwin helped with all my needs and was very honest about the work that was most important! More

by Tyler Rau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
Report | Print
Mar 28, 2023 -

Bill Jacobs BMW responded

Hi Tyler, we are glad we could help! Please don't hesitate to reach out to us if there's anything more we can do!

March 22, 2023

Steven Erazo is the the best Advisor I have ever worked with. He treats my car as if it were his own and does not price gouge me like the others. More

by Alex_gonza1988
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Mar 25, 2023 -

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you have any further questions, please give us a call. We're always happy to help!

March 22, 2023

My experience since the very first visit has been exceptional. I’d recommend Steven to anyone I know. Awesome work. More

by AdrianCuldaaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Mar 24, 2023 -

Bill Jacobs BMW responded

Adrianculdaaa, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! Thanks again for taking the time to leave us this information about your recent visit. Take care!

March 22, 2023

Walked in and walked out within a couple of hours very easy and no hassle More

by Davidmadam16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Report | Print
Mar 24, 2023 -

Bill Jacobs BMW responded

Hi Davidmadam16, thank you so much for your positive comments about Bill Jacobs BMW! We are always more than happy to assist you if anything else comes up. Take care!

March 21, 2023

Donnie provides World Class Service, takes his time answering all of my questions and I don’t feel rushed. More

by Andrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie
Report | Print
Mar 24, 2023 -

Bill Jacobs BMW responded

Hi Andrew, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 21, 2023

Steven Erazo was great and let me know what my car needed to get done in a timely manner. Great dealership. More

by anthony
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Mar 24, 2023 -

Bill Jacobs BMW responded

Hi Anthony, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 21, 2023

I went to get my car serviced and I love working with my service advisor Steven Erazo. Exceptional service More

by adrian
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Mar 24, 2023 -

Bill Jacobs BMW responded

Hi Adrian, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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