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Bill Jacobs BMW - Service Center

Naperville, IL

5.0
1,154 Reviews
Call Service Center (630) 718-2860

1,154 Reviews of Bill Jacobs BMW - Service Center

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December 30, 2022

I absolutely loved working with Donnie in service. Extremely professional and patient. He took the time to answer all my questions. More

by Peter
Recommend Dealer
Yes
Employees Worked With
Donnie
Report | Print
Mar 02, 2023 -

Bill Jacobs BMW responded

Hi Peter, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 30, 2022

Mike Alwin is the best, each service visit is always amazing, Mike keeps me up to date on anything my car needs . More

by lnewberry23
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
Report | Print
Mar 02, 2023 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 30, 2022

Thank you Mo for everything you did for us. You are very helpful and we are grateful for the outstanding customer service that you. We will recommend all our friends and family to you going for More

by tahseenosman1226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo Ali
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Mar 02, 2023 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

December 29, 2022

Thank you to Mike Alwin for getting me in last minute before the holidays, had a flat tire and Mike was able to get me in and back on the road quickly. More

by Bingogeri777
Recommend Dealer
Yes
Employees Worked With
Mike A
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Mar 02, 2023 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 28, 2022

Josh and the whole team were great to work with. Answered our questions and were very patient. We are happy with our purchase! More

by Mhoff
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Joshua Schneider
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Mar 02, 2023 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 27, 2022

I always bring my vehicle for Service and work with Steven Erazo. He is the best at handling my needs! More

by User21792
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Mar 02, 2023 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 27, 2022

Steven Erazo was a pleasure to work with. I recommend this dealership and service advisor. More

by renee
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Mar 02, 2023 -

Bill Jacobs BMW responded

Hi Renee, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

December 27, 2022

Very clean dealership and had the help from the service advisor Steven Erazo. Kept me updated throughout the time my car was getting serviced. More

by jyoti
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Mar 02, 2023 -

Bill Jacobs BMW responded

Hi Jyoti, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 27, 2022

Steven was my advisor while I was getting my car serviced. Would recommend coming to Bill Jacobs BMW More

by adrian
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Mar 02, 2023 -

Bill Jacobs BMW responded

Hi Adrian, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

December 26, 2022

I would recommend Bill Jacob’s service department to anyone. Donnie in service was top notch. More

by Rebecca
Recommend Dealer
Yes
Employees Worked With
Donnie
Report | Print
Mar 01, 2023 -

Bill Jacobs BMW responded

Hi Rebecca, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. Thanks for the recommendation, and have an amazing day!

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