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Bill Jacobs BMW - Service Center

Naperville, IL

5.0
1,269 Reviews

1,269 Reviews of Bill Jacobs BMW - Service Center

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April 15, 2023

We had a great experience with Bill Jacobs BMW and our service rep Jacob Murrar. We found Bill Jacobs using the latest equipment to take care of my car. More

by gazi3001
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Jun 17, 2023 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 15, 2023

I love how Jacob Murrar always meets me by my car when i come in for service with a smile. Very knowledgeable about how to take care of my needs. Much appreciated the great service. More

by Mohk87
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
March 31, 2023

John stout in service and the whole service team take great care of me and my family and give us complete confidence that our car will always be taken care of properly More

by jnl21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Stout
Apr 03, 2023 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. We hope to be of service to you again in the future. Best wishes, Bill Jacobs BMW

March 31, 2023

Bill Jacobs always provided top notch service. By far the easiest service department to deal with. Donnie was a pleasure. More

by Ben
Recommend Dealer
Yes
Employees Worked With
Donnie
Apr 03, 2023 -

Bill Jacobs BMW responded

Hi Ben, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! Please don't hesitate to reach out if there's anything additional we can do for you.

March 31, 2023

Came in for routine maintenance and was made aware of important repairs I've probably neglected. My advisor Donnie called me and thoroughly explained the importance and priority of each and got my car sa More

by Mkeggshockey14
Recommend Dealer
Yes
Employees Worked With
Donnie Kaegebein
Apr 03, 2023 -

Bill Jacobs BMW responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 31, 2023

Came in for routine service, dent repairs and rims to be repaired. Donnie was there to help and answered all my questions. Highly recommend More

by Mr.H
Recommend Dealer
Yes
Employees Worked With
Donnie
Apr 03, 2023 -

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! We can't wait to see you again, have a great day.

March 26, 2023

Jacob Murrar is fantastic. I love how he greets me in the drive and takes care of all my needs without a hesitation. I hope you’re always my advisor. Thank you so much. More

by Bilalk1992
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Mar 28, 2023 -

Bill Jacobs BMW responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

March 26, 2023

I love how Jacob Murrar always meets me by my car when i come in for service with a smile. Very knowledgeable about how to take care of my needs. Much appreciated. See you soon for my summer set in a few we More

by Mohk87
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Mar 28, 2023 -

Bill Jacobs BMW responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Jacobs BMW. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 25, 2023

Mike Alwin is the best, his understanding and knowledge about my vehicle is amazing , I always enjoy taken the time to go over my car and talk to Mike. More

by lnewberry23
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
Mar 28, 2023 -

Bill Jacobs BMW responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 25, 2023

Thank you to Mike Alwin for the great service provided each visit and the attention to detail. More

by Rita V
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
Mar 28, 2023 -

Bill Jacobs BMW responded

Hi Rita, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

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