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Bill Jacobs BMW - Service Center

Naperville, IL

5.0
1,269 Reviews

1,269 Reviews of Bill Jacobs BMW - Service Center

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April 22, 2023

Mike Alwin is the best , I know each service visit will be outstanding, Mike has been taking care of me for years and never disappoints, I know he is extremely dependable. More

by Michael Randazzo
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
Oct 03, 2023 -

Bill Jacobs BMW responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 20, 2023

Mo is outstanding at his job and sets the example for customer service at Bill Jacob’s BMW. More

by pharmore1101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo Ali
Jun 17, 2023 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 18, 2023

Brandon was very professional and helpful. Provided great detail in the repair process. They offered a loaner for while my car was being serviced at no charge. More

by Bryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Jun 17, 2023 -

Bill Jacobs BMW responded

Hi Bryan, thank you so much for your positive comments about Bill Jacobs BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 17, 2023

This won’t seem like much but trust me I am so thankful for your Nick Huerter/service department. I’ve been frustrated with an Illinois emission for several years…yes years until I brought my car into Bill More

by Sean L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
Jun 17, 2023 -

Bill Jacobs BMW responded

Hi Sean, thank you so much for your positive comments about Bill Jacobs BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 16, 2023

Bill jacobs bmw is a very high quality dealer with great associates. Jacob Murar did a great job servicing my car needs . Much appreciated, thank you. More

by Naserkhatib1967
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Jun 17, 2023 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 16, 2023

My advisor Jacob Murrar got me in and out for my maintenance. Much appreciated like always. I love his honesty and he has a customer for life now. Thank you for taking care of oil change last minute More

by Faqrabawi44
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
April 16, 2023

Just wanted to say what an outstanding job done by my advisor Jacob Murrar. Great service. More

by Krystalsta
Recommend Dealer
Yes
Employees Worked With
JacobMurrar
Jun 17, 2023 -

Bill Jacobs BMW responded

Hi Krystalsta, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 15, 2023

Excellent service department: excellent communication and professionalism. Donnie was very easy to work and got me out in a timely manner More

by ArtBod
Recommend Dealer
Yes
Employees Worked With
Donnie
Jun 17, 2023 -

Bill Jacobs BMW responded

Hi Artbod, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 15, 2023

It’s a blessing having Jacob Murrar as my service guy. He always does a great job and always makes my visit easy. Will always recommend my friends and family to you. Love my new summer wheels and tires. More

by Ojarrar10
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Jun 17, 2023 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

April 15, 2023

Jacob Murrar is fantastic. I love how he greets me in the drive and takes care of all my needs without a hesitation. I hope you’re always my advisor. Thank you so much. Thanks More

by Bilalk1992
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Jun 17, 2023 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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