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Bill Jacobs BMW - Service Center

Naperville, IL

5.0
1,269 Reviews
Call Service Center (630) 718-2860

1,269 Reviews of Bill Jacobs BMW - Service Center

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May 02, 2023

Everything was great and professional. I will definitely keep coming there and I will recommend this dealership to others. More

by margaret.timoszuk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendon Chervinko
Report | Print
Jun 17, 2023 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 01, 2023

Always exceptional service. Mike Alwin is a pleasure to work with. 5 stars to Mike A. And the entire team! More

by Agnes W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
Report | Print
Jun 17, 2023 -

Bill Jacobs BMW responded

Hi Agnes, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 30, 2023

I love my BMW and when I bring it in for service I know I can always count on John Stout in service to take care of all of my family service needs and everything is always handled very professionally. More

by jnl21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Stout
Report | Print
Jun 17, 2023 -

Bill Jacobs BMW responded

Hi Jnl21, thank you so much for your positive comments about Bill Jacobs BMW! We can't wait to see you again, have a great day.

April 30, 2023

Alex Flinn has done a phenomenal service. I highly recommended. It exceeded my expectation, very kind and his team. More

by Acrid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
Report | Print
Jun 17, 2023 -

Bill Jacobs BMW responded

Hi Acrid, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! Thanks again for the recommendation, and have an amazing day!

April 27, 2023

Mo represents the dealership well and is the star pupil at Bill Jacibs BMW. I recommend Mo for all your service needs. More

by rajeshkoyyadanit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No Ali
Report | Print
Jun 17, 2023 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

April 27, 2023

Thank you Mike A for taking excellent care of my vehicle. Your expertise is always appreciated More

by malarskiandrew
Recommend Dealer
Yes
Employees Worked With
Mike A
Report | Print
Oct 03, 2023 -

Bill Jacobs BMW responded

Hi Malarskiandrew! We're so happy we were able to help you out! We can't wait to see you again, have a great day.

April 26, 2023

Thank you Mo for the professional service. Keep up the great work!! Awesome job always! More

by khaled.hassaballa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo Ali
Report | Print
Jun 17, 2023 -

Bill Jacobs BMW responded

Hi Khaled, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 26, 2023

Easy scheduling and quick service. Shout out to Brendon Chervinko for doing a great job! More

by Steven Rodgers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Chervinko
Report | Print
Jun 17, 2023 -

Bill Jacobs BMW responded

Hi Steven, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 22, 2023

Bill Jacobs never disappoints. I always receive the best service when I come and stay coming back More

by Rita Jean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
Report | Print
Jun 17, 2023 -

Bill Jacobs BMW responded

Hi Rita, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 22, 2023

I keep coming back for the excellent service that I receive each time I come in. More

by Jeff A
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
Report | Print
Jun 17, 2023 -

Bill Jacobs BMW responded

Hi Jeff, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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