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Bill Jacobs BMW - Service Center

Naperville, IL

5.0
1,269 Reviews

1,269 Reviews of Bill Jacobs BMW - Service Center

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May 13, 2023

I love how Jacob Murrar always meets me by my car when i come in for service with a smile. Very knowledgeable about how to take care of my needs. Much appreciated the great service and the loaner. More

by Mohk87
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Jun 17, 2023 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 13, 2023

Jacob Murrar is an outstanding service advisor. Always appreciate the quick response on my vehicle and getting updated throughout the process. Thank you so much for taking care of all my maintenanc More

by Mohammadbj94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Oct 03, 2023 -

Bill Jacobs BMW responded

Mohammadbj94, thank you for your kind review; we are happy to pass along your comments to the team here at BMW Service Center! We hope to be of service to you again in the future. Best wishes, BMW Service Center

May 13, 2023

My advisor Jacob Murrar got me in and out for my maintenance. Much appreciated like always. I love his honesty and he has a customer for life now. Thank you for taking care of maintenance last minut More

by Faqrabawi44
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Jun 17, 2023 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 13, 2023

Jacob Murrar was an exceptional service advisor and Jackie at checkout made our visit flawless! Keep up the good work guys! More

by gazi3001
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Oct 03, 2023 -

Bill Jacobs BMW responded

If you have any further questions, please give us a call. We're always happy to help!

May 13, 2023

Jacob Murrar is fantastic. I love how he greets me in the drive and takes care of all my needs without a hesitation. I hope you’re always my advisor. Thank you so much. My car More

by Bilalk1992
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Oct 03, 2023 -

Bill Jacobs BMW responded

Bilalk1992, we are glad we could help! We hope to see you soon!

May 13, 2023

It’s a blessing having Jacob Murrar as my service guy. He always does a great job and always makes my visit easy. Will always recommend my friends and family to you. Love my new summer wheels and tires. L More

by Ojarrar10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Oct 03, 2023 -

Bill Jacobs BMW responded

Ojarrar10, we are glad we could help! Thank you so much again for your feedback! We hope you have a great day!

May 09, 2023

My first visit to bill jacobs of Naperville. I’m happy with the quality of the service and work the pricing is fair and the the mechanic that serviced my vehicle was knowledgeable and forthrig More

by Webster.derrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Chervinko
Jun 17, 2023 -

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 05, 2023

Brendan Chervinko was very professional, friendly and helpful. We Really appreciated his service and knowledge More

by C carroll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Chervinko & Mike
Jun 17, 2023 -

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you have any further questions, please give us a call. We're always happy to help!

May 03, 2023

Great deal. Very fair pricing compared to other stores Bill Earnest very patience knowledgeable and explains the process of car buying in ordinary terms. The T More

by breal999
Recommend Dealer
Yes
Employees Worked With
Bill Earnest
Jun 17, 2023 -

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you have any further questions, please give us a call. We're always happy to help!

May 02, 2023

Mo Ali is the best service advisor! ! Have been going to him for years takes care of me every time!! More

by azeema1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo Ali
Jun 17, 2023 -

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! Please let us know if there is anything else we can do for you; we are more than happy to help!

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