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Bill Jacobs BMW - Service Center

Naperville, IL

5.0
1,154 Reviews

1,154 Reviews of Bill Jacobs BMW - Service Center

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January 31, 2023

This dealership goes above and beyond to help their customers. I worked with Nick H. in the service department and couldn’t be more impressed. The dealership made repairs fast, provided no hassle loane More

by Tom K.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick H.
Mar 03, 2023 -

Bill Jacobs BMW responded

Hi Tom, thank you for taking the time to let us know how we did. We hope you have a great day!

January 31, 2023

Nick Huerter did a great job when i came in for service! Very very efficient More

by Gerrypop362
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
Mar 02, 2023 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Bill Jacobs BMW

January 31, 2023

Nick Huerter was standup. He kept me updated and was very thorough when inspecting my vehicle. More

by Jackalten4949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
Mar 03, 2023 -

Bill Jacobs BMW responded

Hi, we appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Bill Jacobs BMW

January 31, 2023

We were able to walk into the dealership with a limited budget and Donnie in service was able to work with us on what was recommend. Thank you!!! More

by John
Recommend Dealer
Yes
Employees Worked With
Donnie
Mar 03, 2023 -

Bill Jacobs BMW responded

Hi John, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Bill Jacobs BMW

January 31, 2023

Nick Huerter And John Stout did an outstanding job here in service. Stand up Gentleman. More

by Aripulkk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huerter John Stout
Mar 03, 2023 -

Bill Jacobs BMW responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

January 31, 2023

Nick Huerter did Great when I came in for service. Highly recommend going to this dealer More

by Widgeradam5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
Mar 02, 2023 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Bill Jacobs BMW

January 31, 2023

Steven Erazo was great and walked me through everything my car needed to get done. More

by evgeniya
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Mar 02, 2023 -

Bill Jacobs BMW responded

Hi Evgeniya, thank you for your kind review; we are happy to pass along your comments to Steven here at Bill Jacobs BMW! Thank you so much again for your feedback! We hope you have a great day!

January 30, 2023

I had a wonderful experience purchasing my BMW 330e from Bill Jacobs. The process was stress free and pleasant. I was in and out in less than 3 hours. Harry Gianos was very thorough and knowledgeable. I hig More

by Sumit Saini
Service Time
Recommend Dealer
Yes
Employees Worked With
Harry Gianos
Mar 02, 2023 -

Bill Jacobs BMW responded

Hi Sumit Saini, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

January 30, 2023

Thank you to Mike Alwin and the staff at Bill Jacobs BMW for the commitment to excellence, they go above and beyond when servicing my car, Mike has been my advisor for years and there is no one better. More

by Mike C
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
Mar 02, 2023 -

Bill Jacobs BMW responded

Mike C, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 30, 2023

John stout and the whole service team are Awesome and you can always count on them for top notch service More

by jnl21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John stout and Dan
Feb 28, 2023 -

Bill Jacobs BMW responded

We appreciate your positive review about your recent experience with us! We can't wait to see you again, have a great day.

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