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Bill Jacobs BMW - Service Center

Naperville, IL

5.0
1,269 Reviews
Call Service Center (630) 718-2860

1,269 Reviews of Bill Jacobs BMW - Service Center

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June 24, 2023

10/10 Would recommend. I worked with Jacob Murrar throughout this process, and he was patient, available whenever I had a question regarding my vehicle, and had a fantastic More

by gazi3001
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
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Jun 26, 2023 -

Bill Jacobs BMW responded

Hello, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 23, 2023

I took my vehicle in for service today. Moe was my service advisor and boy was I blown away by his customer service. Moe has always been honest, clear and to the point if there’s any issues More

by djeffecto
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Moe Ali
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Jun 26, 2023 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. If you have any further questions, please give us a call. We're always happy to help!

June 23, 2023

I took my car in for service. I was extremely impressed by the level of service I received from service advisor Moe Ali and how I was treated during my visit. Thank you Moe fo More

by djeffecto
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Moe Ali
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Jun 26, 2023 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 23, 2023

Moe is the man at Bill Jacobs BMW. I highly recommend seeing this gentleman for all your customer service needs! More

by M3 Man
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mo Ali
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Jun 26, 2023 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. If you have any further questions, please give us a call. We're always happy to help!

June 19, 2023

Mo was awesome in service and Jess was nice at checkout. I will be returning. More

by Mittapallyharshithreddy44
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mo, Jessica
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Jun 21, 2023 -

Bill Jacobs BMW responded

Hello, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. We are always more than happy to assist you if anything else comes up. Take care!

June 17, 2023

The best BMW dealership in the Chicagoland area. Would recommend to everyone if you are looking to purchase to service a BMW More

by ivank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Millard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brendon Chervinko
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Jun 20, 2023 -

Bill Jacobs BMW responded

Hi, we are so happy to read such a great review about Bill Jacobs BMW! Thanks again for the recommendation, and have an amazing day!

June 13, 2023

Brought my 2018 X3 to Brendon C at Bill Jacob's for an engine check. Brendon was efficient and friendly. Always a great experience with this dealership and its associates. More

by lmschil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendon Chervinko
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Oct 03, 2023 -

Bill Jacobs BMW responded

Hi Lmschil, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

May 31, 2023

Mike Alwin was very helpful to me last week with helping with parts that I needed. Highly recommend working with Bill Jacobs More

by Rita Jean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Alwin
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May 31, 2023

Mo has been helping me a lot and always has been friendly and responsive with my car troubles. Much appreciated? More

by Jesus_P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo
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May 31, 2023

Mo is the best Service Advisor at Bull Jacob's BMW! You need more people like him. More

by Bhattilimo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo Ali
Report | Print
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