Back

Bill Jacobs BMW - Service Center

Naperville, IL

5.0
1,244 Reviews

1,244 Reviews of Bill Jacobs BMW - Service Center

Sort by
December 26, 2024

Alex Flinn is extremely helpful. The service was quick and smooth from start to finish. More

by Peter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
December 25, 2024

Donnie is super experienced, knowledgeable, patience and super nice. He provided excellent services. Highly recommend. More

by Mr Smith
Recommend Dealer
Yes
Employees Worked With
Donnie
December 25, 2024

Excellent service by Donnie Kaegebein. Everyone here at the dealer are friendly and helpful. Thank you More

by Brenda
Recommend Dealer
Yes
Employees Worked With
Donnie
December 25, 2024

Donnie is an excellent service advisor. He explains the required repairs, and ensures that all my concerns are addressed. More

by John
Recommend Dealer
Yes
Employees Worked With
Donnie
December 25, 2024

Thanks to Mike Alwin for great service as always! I would not ever go anywhere else. More

by Rita Jean
Recommend Dealer
Yes
Employees Worked With
Michael Alwin
December 24, 2024

Excellent, friendly and professional service by Donnie. Donnie is a very knowledgeable and friendly advisor. More

by Jen
Recommend Dealer
Yes
Employees Worked With
Donnie
December 24, 2024

Great experience from the time pulling in until departing. The service consultant Donnie was friendly and attentive. Would highly recommend this dealership. More

by Jodi
Recommend Dealer
Yes
Employees Worked With
Donnie
December 24, 2024

My service visit with Donnie was great. The lounge and the tech video were nice perks also. More

by Kris
Recommend Dealer
Yes
Employees Worked With
Donnie
December 24, 2024

Extremely professional, knowledgeable and courteous. Excellent customer service from my service advisor Donnie on our visit. More

by Maya
Recommend Dealer
Yes
Employees Worked With
Donnie
December 22, 2024

I called Jacob in service stating my brake light came on and I was panicking. He assured me not to worry and got me in within the hour and took care of my concern. Your the best as alway. Thank you. More

by Faqrabawi44
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
...
7
...