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Bill Jacobs BMW - Service Center

Naperville, IL

5.0
1,300 Reviews

1,300 Reviews of Bill Jacobs BMW - Service Center

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February 19, 2025

Alex Flinn creates that personalized service experience you expect at a BMW dealership. I highly recommend him. More

by Sheila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
February 18, 2025

I definitely plan on purchasing another vehicle from Bill Jacobs BMW. Alex Flinn has been amazing to service with and the sales team is outstanding. More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
February 17, 2025

My 5-series has been serviced with Bill Jacobs BMW for the last 7 years. Alex Flinn has been my go to service guy. He really does make it convenient and provides the best service. More

by Arvind
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
February 14, 2025

The service is great. Whenever I need work done on my car. Donnie is the guy to see. More

by Vic
Recommend Dealer
Yes
Employees Worked With
Donnie
February 14, 2025

Donnie was courteous and friendly. He did everything to make sure the vehicle got what it needed. More

by Wes
Recommend Dealer
Yes
Employees Worked With
Donnie Kaegebein
February 14, 2025

Truly efficient and fast service. Donnie was my Advisor and is very knowledgeable and provided great service. More

by David
Recommend Dealer
Yes
Employees Worked With
Donnie Kaegebein
February 14, 2025

Really good experience! Donnie went above and beyond to make sure the service visit was great!! More

by Lynn
Recommend Dealer
Yes
Employees Worked With
Donnie
February 14, 2025

My service advisor was Donnie. Easy to work with and gets the job done and on time. More

by Dennis
Recommend Dealer
Yes
Employees Worked With
Donnie
February 14, 2025

Great service as always from Alex Flinn. For years my family has taken their cars to Bill Jacobs BMW. More

by Miriam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
February 13, 2025

My vehicle was involved in an accident. Alex Flinn was able to arrange the tow and deal with my Insurance company. Very much appreciated his help. More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
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