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Bill Jacobs BMW - Service Center

Naperville, IL

5.0
1,269 Reviews
Call Service Center (630) 718-2860

1,269 Reviews of Bill Jacobs BMW - Service Center

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June 27, 2023

Thank you Mike A for the quick and efficient service appointment . It’s always worry free! More

by lindseyamalarski
Recommend Dealer
Yes
Employees Worked With
Mike A
Report | Print
Jun 30, 2023 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 27, 2023

Had a great appointment with Mike A. Thanks for fixing up my car. Always a pleasure. More

by Stella
Recommend Dealer
Yes
Employees Worked With
Mike A
Report | Print
Jun 30, 2023 -

Bill Jacobs BMW responded

Hi Stella, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 27, 2023

Thank you Mike A for taking good care of my car. You are always helpful and knowledgeable More

by malarskiandrew
Recommend Dealer
Yes
Employees Worked With
Mike A
Report | Print
Jun 30, 2023 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. We are always more than happy to assist you if anything else comes up. Take care!

June 26, 2023

Mo was fantastic and took really good care of my car and specified the problems and recommended me what I needed to do More

by benaguilar99
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mo Ali
Report | Print
Jun 28, 2023 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

June 24, 2023

Hands down best dealer in the Midwest. Great service and spotless shop. Jacob Murrar showed me around and did a great job servicing my vehicle. More

by Omarja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Report | Print
Jun 26, 2023 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. If you have any further questions, please give us a call. We're always happy to help!

June 24, 2023

Jacob Murrar always amazes me on how he’s always happy to see me and makes sure my car gets done in a timely fashion. Greatly appreciate the quick service Jacob. More

by Mike Mcfadden
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Report | Print
Jun 26, 2023 -

Bill Jacobs BMW responded

Hi Mike, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. If you have any further questions, please give us a call. We're always happy to help!

June 24, 2023

I absolutely love the service department at Bill Jacobs. Being a car guy I’ve seen my share of dealerships. I had a scheduled service yesterday and Jacob Murrar did a fantastic job explaining everything t More

by laura jaicomo
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
JACOB MURRAR
Report | Print
Jun 26, 2023 -

Bill Jacobs BMW responded

Hi Omar, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Jacobs BMW. If you have any further questions, please give us a call. We're always happy to help!

June 24, 2023

Donnie gave us exceptional service He was professional, polite and answered all our questions. Everything was quick and easy. Thanks for a great service Donnie! More

by Trevor
Recommend Dealer
Yes
Employees Worked With
Donnie
Report | Print
Jun 26, 2023 -

Bill Jacobs BMW responded

Hello Trevor, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 24, 2023

Donnie RAISED the bar in customer service. Going above and beyond in every aspect! I love the videos provided of the work being done. Thanks for a great experience! More

by William
Recommend Dealer
Yes
Employees Worked With
Donnie
Report | Print
Jun 26, 2023 -

Bill Jacobs BMW responded

Hello William, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. We are always more than happy to assist you if anything else comes up. Take care!

June 24, 2023

I worked with Donnie and had an exceptional experience. Friendly timely and they made everything effortless. More

by Ms.Miller
Recommend Dealer
Yes
Employees Worked With
Donnie
Report | Print
Jun 26, 2023 -

Bill Jacobs BMW responded

Hello, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. Please let us know if there is anything else we can do for you; we are more than happy to help!

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