Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Bill Jacobs BMW - Service Center

Naperville, IL

5.0
1,154 Reviews
Call Service Center (630) 718-2860

1,154 Reviews of Bill Jacobs BMW - Service Center

Sort by
February 27, 2023

Donnie was amazing. I had a phone syncing issue. He solved the problem and told me about additional features on my car I never knew about. More

by Barbara
Recommend Dealer
Yes
Employees Worked With
Donnie
Report | Print
Mar 02, 2023 -

Bill Jacobs BMW responded

Barbara, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! Please don't hesitate to reach out to us if there's anything more we can do!

February 27, 2023

Nick Huerter did a great job. I had a great recent service visit and will be coming back More

by Charanjitbedi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
Report | Print
Feb 28, 2023 -

Bill Jacobs BMW responded

Charanjitbedi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 27, 2023

The overall experience was awesome. Came in andthe worked with Donnie in service for my first oil change. More

by Steve
Recommend Dealer
Yes
Employees Worked With
Donnie
Report | Print
Mar 02, 2023 -

Bill Jacobs BMW responded

Steve, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! We can't wait to see you again, have a great day.

February 27, 2023

This place is Awesome. I had the pleasure of working with Nick Huerter in service and had a great visit More

by Garnettholland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
Report | Print
Feb 28, 2023 -

Bill Jacobs BMW responded

We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Bill Jacobs BMW

February 27, 2023

The recent service visit I had at Bill jacobs bmw was great. Definitely recommend this dealer to all More

by Parsonsbill554
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
Report | Print
Mar 02, 2023 -

Bill Jacobs BMW responded

We appreciate your positive review about your recent experience with us! Thank you so much again for your feedback! We hope you have a great day!

February 27, 2023

I can’t recommend this place enough. Very thorough and courteous people working here. Love it More

by Villasaad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
Report | Print
Feb 28, 2023 -

Bill Jacobs BMW responded

Hi Villasaad! We're so happy we were able to help you out! We can't wait to see you again, have a great day.

February 27, 2023

Nick Huerter is the best in Service. I brought my 3 series in for an oil change and had a great experience More

by Tranhein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
Report | Print
Mar 02, 2023 -

Bill Jacobs BMW responded

Hi Tranhein! We're so happy we were able to help you out! We can't wait to see you again, have a great day.

February 27, 2023

This dealership deserves 5 stars. Went above and beyond especially with the video from a foreman describing the mechanics of my car! More

by Donald S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
Report | Print
Mar 02, 2023 -

Bill Jacobs BMW responded

Hi Donald S.! We're so happy we were able to help you out! We can't wait to see you again, have a great day.

February 27, 2023

This was a truly wonderful experience. Donnie was fantastic. Every step of the process was explained clearly and pleasantly. More

by Chris.L
Recommend Dealer
Yes
Employees Worked With
Donnie.K
Report | Print
Feb 28, 2023 -

Bill Jacobs BMW responded

Chris.l, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!

February 27, 2023

Steven Erazo is always amazing ! Very efficient and very professional. I know I can count on him to get my car serviced. More

by elizabeth
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Mar 02, 2023 -

Bill Jacobs BMW responded

Elizabeth, we are glad we could help! Thank you again for leaving us this response!

1
...
68
69
70
...
116