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Bill Jacobs BMW - Service Center

Naperville, IL

5.0
1,264 Reviews
Call Service Center (630) 718-2860

1,264 Reviews of Bill Jacobs BMW - Service Center

Sort by
July 18, 2023

I’ve been taking my car to Bill Jacobs BMW for years and wouldn’t consider another service facility. In particular, Brendon Chervinko has consistently been friendly, upfront, honest, and fair in keeping my More

by Gsamo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendon Chervinko
Report | Print
Jul 21, 2023 -

Bill Jacobs BMW responded

Hello, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. We are always more than happy to assist you if anything else comes up. Take care!

July 14, 2023

Brendon Chervinko the service advisor is top notch. I truly appreciate his communication and hands on friendly approach. More

by David Lieb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendon Chervinko 5 stars
Report | Print
Jul 17, 2023 -

Bill Jacobs BMW responded

Hi David, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you have any further questions, please give us a call. We're always happy to help!

July 14, 2023

Brendon Chervinko our service advisor was top notch. Great communication and very friendly. Highly recommend. Will definitely come back here. More

by Rama M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendon Chervinko
Report | Print
Jul 17, 2023 -

Bill Jacobs BMW responded

Hi Rama, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 13, 2023

Always an excellent experience at Bill Jacobs Service Department. In particular Brendon Chervinko is great - fast, efficient, friendly and trustworthy. Explained everything and got out in a timely fashio More

by prpatel1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendon Chervinko
Report | Print
Jul 16, 2023 -

Bill Jacobs BMW responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 10, 2023

Mo as fantastic! Impressed by the level of professional service I received. Very grateful for all your help. More

by Garcia9616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo
Report | Print
Jul 12, 2023 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 01, 2023

Hands down best dealership I've visited. Honest and upfront and respected my time. When I go to upgrade in the future I'll be back!! Highly recommend Donnie in Service!! More

by Russell
Recommend Dealer
Yes
Employees Worked With
Donnie
Report | Print
Jul 04, 2023 -

Bill Jacobs BMW responded

Hi Russell, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 01, 2023

Jacob Murrar amazing service thank you. You never disappoint me when I bring in my car for service. More

by Abeer_aqrabawi
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Report | Print
Jul 04, 2023 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff so supportive during your experience here at Bill Jacobs BMW. Please don't hesitate to reach out if there's anything additional we can do for you.

July 01, 2023

Awesome job and great service. Thank you Jacob Murrar. Thank you 🙏. The service is awesome and without an appointment. 👍 More

by hindsaleh44
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Report | Print
Jul 04, 2023 -

Bill Jacobs BMW responded

Hi, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

July 01, 2023

My service advisor Donnie was very professional and informative, communicated what needed to be done and the time necessary to complete the work. More

by Debbie
Recommend Dealer
Yes
Employees Worked With
Donnie
Report | Print
Jul 04, 2023 -

Bill Jacobs BMW responded

Hi Debbie, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. Please don't hesitate to reach out if there's anything additional we can do for you.

July 01, 2023

Just wanted to thank Mo for the great service he he gave me when I brought my vehicle in. He was on point every time he called me and I really appreciate his honesty. More

by Djggofy21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo Ali
Report | Print
Jul 04, 2023 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff so supportive during your experience here at Bill Jacobs BMW. Please don't hesitate to reach out if there's anything additional we can do for you.

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