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Bill Jacobs BMW - Service Center

Naperville, IL

5.0
1,154 Reviews
Call Service Center (630) 718-2860

1,154 Reviews of Bill Jacobs BMW - Service Center

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March 31, 2023

Came in for routine service, dent repairs and rims to be repaired. Donnie was there to help and answered all my questions. Highly recommend More

by Mr.H
Recommend Dealer
Yes
Employees Worked With
Donnie
Report | Print
Apr 03, 2023 -

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! We can't wait to see you again, have a great day.

March 26, 2023

Jacob Murrar is fantastic. I love how he greets me in the drive and takes care of all my needs without a hesitation. I hope you’re always my advisor. Thank you so much. More

by Bilalk1992
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Report | Print
Mar 28, 2023 -

Bill Jacobs BMW responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

March 26, 2023

I love how Jacob Murrar always meets me by my car when i come in for service with a smile. Very knowledgeable about how to take care of my needs. Much appreciated. See you soon for my summer set in a few we More

by Mohk87
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Report | Print
Mar 28, 2023 -

Bill Jacobs BMW responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Jacobs BMW. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 25, 2023

Mike Alwin is the best, his understanding and knowledge about my vehicle is amazing , I always enjoy taken the time to go over my car and talk to Mike. More

by lnewberry23
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
Report | Print
Mar 28, 2023 -

Bill Jacobs BMW responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 25, 2023

Thank you to Mike Alwin for the great service provided each visit and the attention to detail. More

by Rita V
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
Report | Print
Mar 28, 2023 -

Bill Jacobs BMW responded

Hi Rita, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

March 25, 2023

Great experience at Bill Jacobs BMW. My service advisor Steven Erazo made the experience even better. More

by Jonathan
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Mar 28, 2023 -

Bill Jacobs BMW responded

Hi Jonathan, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 25, 2023

Always get the best service from Steven Erazo. I know I can count on him getting my car serviced. More

by henry
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Mar 28, 2023 -

Bill Jacobs BMW responded

Hi Henry, thank you so much for the positive review! We hope to be of service to you again in the future. Best wishes, Bill Jacobs BMW

March 25, 2023

Mike Alwin did a great job servicing my BMW I keep coming back! Thanks Mike for your hard work. More

by Morgan Taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
Report | Print
Mar 28, 2023 -

Bill Jacobs BMW responded

Hi Morgan, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

March 25, 2023

Brought my BMW in for service, Mike Alwin helped with all my needs and was very honest about the work that was most important! More

by Tyler Rau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
Report | Print
Mar 28, 2023 -

Bill Jacobs BMW responded

Hi Tyler, we are glad we could help! Please don't hesitate to reach out to us if there's anything more we can do!

March 22, 2023

Steven Erazo is the the best Advisor I have ever worked with. He treats my car as if it were his own and does not price gouge me like the others. More

by Alex_gonza1988
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Mar 25, 2023 -

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you have any further questions, please give us a call. We're always happy to help!

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