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Bill Jacobs BMW - Service Center

Naperville, IL

5.0
1,264 Reviews

1,264 Reviews of Bill Jacobs BMW - Service Center

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July 30, 2023

Thank you Mike A for the great service appointment, always quick and efficient. I appreciate it. More

by malarskiandrew
Recommend Dealer
Yes
Employees Worked With
Mike A
Aug 01, 2023 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. If you have any further questions, please give us a call. We're always happy to help!

July 30, 2023

Thank you Mike A for taking the time to explain and the great service appointment More

by Katiegirl510
Recommend Dealer
Yes
Employees Worked With
Mike A
Aug 01, 2023 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. If you have any further questions, please give us a call. We're always happy to help!

July 30, 2023

Jacob Murrar is fantastic. I love how he greets me in the drive and takes care of all my needs without a hesitation. I hope you’re always my advisor. Thank you so much for the More

by Bilalk1992
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Aug 01, 2023 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. If you have any further questions, please give us a call. We're always happy to help!

July 30, 2023

It’s a blessing having Jacob Murrar as my service guy. He always does a great job and always makes my visit easy. Will always recommend my friends and family to you. Love the tech in my IX. More

by Ojarrar10
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Aug 01, 2023 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. If you have any further questions, please give us a call. We're always happy to help!

July 30, 2023

Mike Alwin is the best, came in last minute with an emergency, Mike was able to get me in immediately and get my car serviced and back on the road later that day. More

by Chris Eric
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
Aug 01, 2023 -

Bill Jacobs BMW responded

Hi Chris, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. If you have any further questions, please give us a call. We're always happy to help!

July 28, 2023

Donnie was efficient and friendly, answered all our questions and explained work to be done. Very easy and stress free. More

by Ms.Cruz
Recommend Dealer
Yes
Employees Worked With
Donnie
Jul 30, 2023 -

Bill Jacobs BMW responded

Hi, thank you for sharing your positive experience! We look forward to your next visit! Take care!

July 28, 2023

I absolutely love the service department at Bill Jacobs. Being a car guy I’ve seen my share of dealerships. I had a scheduled service yesterday and Jacob Murrar did a fantastic job explaining everything More

by laura jaicomo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JACOB MURRAR
Jul 30, 2023 -

Bill Jacobs BMW responded

Hi, your wonderful feedback and rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day.

July 28, 2023

Customers are always taken care of when they bring their vehicles to Bill Jacob BMW. Jacob Murrar does an outstanding job. More

by Mike Mcfadden
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Jul 30, 2023 -

Bill Jacobs BMW responded

Hi Mike, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Bill Jacobs BMW

July 28, 2023

Donnie and the entire staff we worked with were extremely customer focused and customer friendly. Very professional and helpful!! More

by Jason
Recommend Dealer
Yes
Employees Worked With
Donnie. K
Jul 30, 2023 -

Bill Jacobs BMW responded

Jason, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

July 27, 2023

Brendon Chervinko, the service advisor, was great to work with. He immediately knew the issue I was dealing and was able to get the team working on my car right away. Great and fast service. Will definitely More

by FJA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendon Chervinko
Jul 31, 2023 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. Please let us know if there is anything else we can do for you; we are more than happy to help!

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