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Bill Jacobs BMW - Service Center

Naperville, IL

5.0
1,266 Reviews

1,266 Reviews of Bill Jacobs BMW - Service Center

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July 30, 2023

I love how Jacob Murrar always meets me by my car when i come in for service with a smile. Very knowledgeable about how to take care of my BMW cars and maintenance. More

by Mohk87
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Aug 01, 2023 -

Bill Jacobs BMW responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

July 30, 2023

Always a great experience at Bill Jacobs BMW. Service is outstanding and the staff is very knowledgeable and friendly. Jacob Murrar is my Guy. More

by gazi3001
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Aug 01, 2023 -

Bill Jacobs BMW responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 30, 2023

Thank you to Mike Alwin for the continued excellent service always provided, Mike is dependable and always there to answer any questions I may have. More

by Bingogeri777
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
Aug 01, 2023 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. If you have any further questions, please give us a call. We're always happy to help!

July 30, 2023

Going to Bill Jacobs BMW for service is always Great! I can always count on John Stout to take great care of me and my family for all our service needs. More

by jnl21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Aug 01, 2023 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. If you have any further questions, please give us a call. We're always happy to help!

July 30, 2023

Thank you Mike A for taking the time to explain and the great service appointment More

by Katiegirl510
Recommend Dealer
Yes
Employees Worked With
Mike A
Aug 01, 2023 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. If you have any further questions, please give us a call. We're always happy to help!

July 30, 2023

Thank you Mike A for the great service appointment, always quick and efficient. I appreciate it. More

by malarskiandrew
Recommend Dealer
Yes
Employees Worked With
Mike A
Aug 01, 2023 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. If you have any further questions, please give us a call. We're always happy to help!

July 30, 2023

Mike Alwin is the best, came in last minute with an emergency, Mike was able to get me in immediately and get my car serviced and back on the road later that day. More

by Chris Eric
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
Aug 01, 2023 -

Bill Jacobs BMW responded

Hi Chris, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. If you have any further questions, please give us a call. We're always happy to help!

July 28, 2023

I absolutely love the service department at Bill Jacobs. Being a car guy I’ve seen my share of dealerships. I had a scheduled service yesterday and Jacob Murrar did a fantastic job explaining everything More

by laura jaicomo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JACOB MURRAR
Jul 30, 2023 -

Bill Jacobs BMW responded

Hi, your wonderful feedback and rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day.

July 28, 2023

Customers are always taken care of when they bring their vehicles to Bill Jacob BMW. Jacob Murrar does an outstanding job. More

by Mike Mcfadden
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Jul 30, 2023 -

Bill Jacobs BMW responded

Hi Mike, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Bill Jacobs BMW

July 27, 2023

Brendon Chervinko, the service advisor, was great to work with. He immediately knew the issue I was dealing and was able to get the team working on my car right away. Great and fast service. Will definitely More

by FJA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendon Chervinko
Jul 31, 2023 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. Please let us know if there is anything else we can do for you; we are more than happy to help!

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