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Bill Jacobs BMW - Service Center

Naperville, IL

5.0
1,154 Reviews
Call Service Center (630) 718-2860

1,154 Reviews of Bill Jacobs BMW - Service Center

Sort by
April 16, 2023

My advisor Jacob Murrar got me in and out for my maintenance. Much appreciated like always. I love his honesty and he has a customer for life now. Thank you for taking care of oil change last minute More

by Faqrabawi44
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Report | Print
April 16, 2023

Just wanted to say what an outstanding job done by my advisor Jacob Murrar. Great service. More

by Krystalsta
Recommend Dealer
Yes
Employees Worked With
JacobMurrar
Report | Print
Jun 17, 2023 -

Bill Jacobs BMW responded

Hi Krystalsta, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 15, 2023

Excellent service department: excellent communication and professionalism. Donnie was very easy to work and got me out in a timely manner More

by ArtBod
Recommend Dealer
Yes
Employees Worked With
Donnie
Report | Print
Jun 17, 2023 -

Bill Jacobs BMW responded

Hi Artbod, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 15, 2023

It’s a blessing having Jacob Murrar as my service guy. He always does a great job and always makes my visit easy. Will always recommend my friends and family to you. Love my new summer wheels and tires. More

by Ojarrar10
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Report | Print
Jun 17, 2023 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

April 15, 2023

Jacob Murrar is fantastic. I love how he greets me in the drive and takes care of all my needs without a hesitation. I hope you’re always my advisor. Thank you so much. Thanks More

by Bilalk1992
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Report | Print
Jun 17, 2023 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 15, 2023

We had a great experience with Bill Jacobs BMW and our service rep Jacob Murrar. We found Bill Jacobs using the latest equipment to take care of my car. More

by gazi3001
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Report | Print
Jun 17, 2023 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 15, 2023

I love how Jacob Murrar always meets me by my car when i come in for service with a smile. Very knowledgeable about how to take care of my needs. Much appreciated the great service. More

by Mohk87
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Report | Print
March 31, 2023

John stout in service and the whole service team take great care of me and my family and give us complete confidence that our car will always be taken care of properly More

by jnl21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Stout
Report | Print
Apr 03, 2023 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. We hope to be of service to you again in the future. Best wishes, Bill Jacobs BMW

March 31, 2023

Bill Jacobs always provided top notch service. By far the easiest service department to deal with. Donnie was a pleasure. More

by Ben
Recommend Dealer
Yes
Employees Worked With
Donnie
Report | Print
Apr 03, 2023 -

Bill Jacobs BMW responded

Hi Ben, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! Please don't hesitate to reach out if there's anything additional we can do for you.

March 31, 2023

Came in for routine maintenance and was made aware of important repairs I've probably neglected. My advisor Donnie called me and thoroughly explained the importance and priority of each and got my car sa More

by Mkeggshockey14
Recommend Dealer
Yes
Employees Worked With
Donnie Kaegebein
Report | Print
Apr 03, 2023 -

Bill Jacobs BMW responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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