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Bill Jacobs BMW - Service Center

Naperville, IL

5.0
1,154 Reviews

1,154 Reviews of Bill Jacobs BMW - Service Center

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April 27, 2023

Thank you Mike A for taking excellent care of my vehicle. Your expertise is always appreciated More

by malarskiandrew
Recommend Dealer
Yes
Employees Worked With
Mike A
Oct 03, 2023 -

Bill Jacobs BMW responded

Hi Malarskiandrew! We're so happy we were able to help you out! We can't wait to see you again, have a great day.

April 26, 2023

Thank you Mo for the professional service. Keep up the great work!! Awesome job always! More

by khaled.hassaballa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo Ali
Jun 17, 2023 -

Bill Jacobs BMW responded

Hi Khaled, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 26, 2023

Easy scheduling and quick service. Shout out to Brendon Chervinko for doing a great job! More

by Steven Rodgers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Chervinko
Jun 17, 2023 -

Bill Jacobs BMW responded

Hi Steven, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 22, 2023

Bill Jacobs never disappoints. I always receive the best service when I come and stay coming back More

by Rita Jean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
Jun 17, 2023 -

Bill Jacobs BMW responded

Hi Rita, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 22, 2023

I keep coming back for the excellent service that I receive each time I come in. More

by Jeff A
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
Jun 17, 2023 -

Bill Jacobs BMW responded

Hi Jeff, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 22, 2023

Mike Alwin is the best , I know each service visit will be outstanding, Mike has been taking care of me for years and never disappoints, I know he is extremely dependable. More

by Michael Randazzo
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
Oct 03, 2023 -

Bill Jacobs BMW responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 20, 2023

Mo is outstanding at his job and sets the example for customer service at Bill Jacob’s BMW. More

by pharmore1101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo Ali
Jun 17, 2023 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 18, 2023

Brandon was very professional and helpful. Provided great detail in the repair process. They offered a loaner for while my car was being serviced at no charge. More

by Bryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Jun 17, 2023 -

Bill Jacobs BMW responded

Hi Bryan, thank you so much for your positive comments about Bill Jacobs BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 17, 2023

This won’t seem like much but trust me I am so thankful for your Nick Huerter/service department. I’ve been frustrated with an Illinois emission for several years…yes years until I brought my car into Bill More

by Sean L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
Jun 17, 2023 -

Bill Jacobs BMW responded

Hi Sean, thank you so much for your positive comments about Bill Jacobs BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 16, 2023

Bill jacobs bmw is a very high quality dealer with great associates. Jacob Murar did a great job servicing my car needs . Much appreciated, thank you. More

by Naserkhatib1967
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Jun 17, 2023 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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