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Bill Jacobs BMW - Service Center

Naperville, IL

5.0
1,154 Reviews

1,154 Reviews of Bill Jacobs BMW - Service Center

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May 13, 2023

It’s a blessing having Jacob Murrar as my service guy. He always does a great job and always makes my visit easy. Will always recommend my friends and family to you. Love my new summer wheels and tires. L More

by Ojarrar10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Oct 03, 2023 -

Bill Jacobs BMW responded

Ojarrar10, we are glad we could help! Thank you so much again for your feedback! We hope you have a great day!

May 09, 2023

My first visit to bill jacobs of Naperville. I’m happy with the quality of the service and work the pricing is fair and the the mechanic that serviced my vehicle was knowledgeable and forthrig More

by Webster.derrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Chervinko
Jun 17, 2023 -

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 05, 2023

Brendan Chervinko was very professional, friendly and helpful. We Really appreciated his service and knowledge More

by C carroll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Chervinko & Mike
Jun 17, 2023 -

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you have any further questions, please give us a call. We're always happy to help!

May 03, 2023

Great deal. Very fair pricing compared to other stores Bill Earnest very patience knowledgeable and explains the process of car buying in ordinary terms. The T More

by breal999
Recommend Dealer
Yes
Employees Worked With
Bill Earnest
Jun 17, 2023 -

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you have any further questions, please give us a call. We're always happy to help!

May 02, 2023

Mo Ali is the best service advisor! ! Have been going to him for years takes care of me every time!! More

by azeema1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo Ali
Jun 17, 2023 -

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 02, 2023

Everything was great and professional. I will definitely keep coming there and I will recommend this dealership to others. More

by margaret.timoszuk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendon Chervinko
Jun 17, 2023 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 01, 2023

Always exceptional service. Mike Alwin is a pleasure to work with. 5 stars to Mike A. And the entire team! More

by Agnes W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
Jun 17, 2023 -

Bill Jacobs BMW responded

Hi Agnes, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 30, 2023

I love my BMW and when I bring it in for service I know I can always count on John Stout in service to take care of all of my family service needs and everything is always handled very professionally. More

by jnl21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Stout
Jun 17, 2023 -

Bill Jacobs BMW responded

Hi Jnl21, thank you so much for your positive comments about Bill Jacobs BMW! We can't wait to see you again, have a great day.

April 30, 2023

Alex Flinn has done a phenomenal service. I highly recommended. It exceeded my expectation, very kind and his team. More

by Acrid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
Jun 17, 2023 -

Bill Jacobs BMW responded

Hi Acrid, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! Thanks again for the recommendation, and have an amazing day!

April 27, 2023

Mo represents the dealership well and is the star pupil at Bill Jacibs BMW. I recommend Mo for all your service needs. More

by rajeshkoyyadanit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No Ali
Jun 17, 2023 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

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