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1,154 Reviews of Bill Jacobs BMW - Service Center
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May 28, 2023
Thank you to Mike Alwin for getting me in last minute when I had an issue with my tire,Mike was able to get me in and out within an hour,great service when I had an issue with my tire,Mike was able to get me in and out within an hour,great service More
by Bingogeri777
Employees Worked With
Mike Alwin
May 28, 2023
Always a pleasure to do my service at Bill Jacobs BMW, Mike Alwin and the staff there are amazing to work with , each time I go in for service it is always great. Mike Alwin and the staff there are amazing to work with , each time I go in for service it is always great. More
by lnewberry23
Employees Worked With
Mike Alwin
May 27, 2023
absolutely love the service department at Bill Jacobs. Being a car guy I’ve seen my share of dealerships. I had a scheduled service yesterday and Jacob Murrar did a fantastic job explaining everything to Being a car guy I’ve seen my share of dealerships. I had a scheduled service yesterday and Jacob Murrar did a fantastic job explaining everything to me and had me out of there quickly. More
by Omarja
Employees Worked With
Jacob Murrar
May 27, 2023
Jacob Murrar did an outstanding job. Drive in to drive and no room to move because it was busy. Jacob came out of his office and took care of me within seconds. Just a great job. Drive in to drive and no room to move because it was busy. Jacob came out of his office and took care of me within seconds. Just a great job. More
by Mike Mcfadden
Employees Worked With
Jacob Murrar
May 25, 2023
My relationship began with Client Advisor Bill Earnest over 20 years ago at Bill Jacobs BMW. I have had my cars purchased from Bill Earnest and Bill Jacobs has serviced them. This time was another excep over 20 years ago at Bill Jacobs BMW. I have had my cars purchased from Bill Earnest and Bill Jacobs has serviced them. This time was another exceptional experience. I had taken my 1998 740 iL there for service. The service advisor Brendon, and the shop foreman Joe and Daniel took extreme car of my car. Not only did they fix the initial reason I brought the car in for but they also without hesitation addressed a different issue based upon our long standing relationship. It is this type of customer service both from the sales and service that I keep coming back to Bill Jacobs. I want to thank the leadership at Bill Jacobs including but not limited to Brian Kosanovich and Erick Ryan who obviously cascaded the importance of customer service to everyone at Bill Jacobs who continue to implement it flawlessly. Thanks again for such a wonderful long standing relationship which began over 20 years ago with the exemplary customer interaction I had and continue to have with Bill Earnest. Here is to another 20 years! Eric M. More
by mayoerict
Employees Worked With
Other Employees :
Brendon C, Joe O, and Daniel all in the service dept
May 24, 2023
Exceptional service. Donnie got me in and out in no time without an appointment. Truly was exceptional service that I have not received at any other dealer. A+ highly rec Donnie got me in and out in no time without an appointment. Truly was exceptional service that I have not received at any other dealer. A+ highly recommended More
by Guy
Employees Worked With
Donnie
