Back

Bill Jacobs BMW - Service Center

Naperville, IL

5.0
1,244 Reviews

1,244 Reviews of Bill Jacobs BMW - Service Center

Sort by
December 28, 2024

The work completed is always done on time. Donnie explained everything in detail and my vehicle was done sooner than expected. More

by Sandra
Recommend Dealer
Yes
Employees Worked With
Donnie
December 28, 2024

Donnie was easy to work with. Overall enjoyable experience. Good quality prompt service. Happy Holidays!! More

by Rich
Recommend Dealer
Yes
Employees Worked With
Donnie
December 28, 2024

Donnie was great. Great communication and customer service, got me in and out in a reasonable amount of time More

by James
Recommend Dealer
Yes
Employees Worked With
Donnie
December 28, 2024

I really appreciated working with Donnie. He was helpful, thorough, efficient and professional. I was in a crunch and Donnie helped me out so much. More

by Tesh
Recommend Dealer
Yes
Employees Worked With
Donnie
December 28, 2024

Donnie is wonderful to work with. I have options to go anywhere but I couldn't think of going anywhere else. More

by Art
Recommend Dealer
Yes
Employees Worked With
Donnie
December 28, 2024

I was very impressed with the level of service I received from Donnie and the rest of the Bill Jacobs team. More

by Layla
Recommend Dealer
Yes
Employees Worked With
Donnie
December 27, 2024

No pressure, very helpful. Much better experience than any other dealership we tried! Thank you so much for all your help Donnie. More

by Jose
Recommend Dealer
Yes
Employees Worked With
Donnie
December 27, 2024

Donnie my service advisor was nice to deal with. My car was serviced quickly and I was on my way. Thank you More

by Kay
Recommend Dealer
Yes
Employees Worked With
Donnie
December 27, 2024

Very pleased, very professional, what was said was carried out. Donnie was very helpful in every respect. Thanks for the wonderful service More

by Herrera
Recommend Dealer
Yes
Employees Worked With
Donnie
December 27, 2024

The ease of making a service appointment was great. Alex Flinn my writer was amazing and handled everything with care. More

by Manny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
...
6
...