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Bill Jacobs BMW - Service Center

Naperville, IL

5.0
1,154 Reviews

1,154 Reviews of Bill Jacobs BMW - Service Center

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June 24, 2023

Jacob Murrar always amazes me on how he’s always happy to see me and makes sure my car gets done in a timely fashion. Greatly appreciate the quick service Jacob. More

by Mike Mcfadden
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Jun 26, 2023 -

Bill Jacobs BMW responded

Hi Mike, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. If you have any further questions, please give us a call. We're always happy to help!

June 24, 2023

I absolutely love the service department at Bill Jacobs. Being a car guy I’ve seen my share of dealerships. I had a scheduled service yesterday and Jacob Murrar did a fantastic job explaining everything t More

by laura jaicomo
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
JACOB MURRAR
Jun 26, 2023 -

Bill Jacobs BMW responded

Hi Omar, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Jacobs BMW. If you have any further questions, please give us a call. We're always happy to help!

June 24, 2023

Donnie gave us exceptional service He was professional, polite and answered all our questions. Everything was quick and easy. Thanks for a great service Donnie! More

by Trevor
Recommend Dealer
Yes
Employees Worked With
Donnie
Jun 26, 2023 -

Bill Jacobs BMW responded

Hello Trevor, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 24, 2023

Donnie RAISED the bar in customer service. Going above and beyond in every aspect! I love the videos provided of the work being done. Thanks for a great experience! More

by William
Recommend Dealer
Yes
Employees Worked With
Donnie
Jun 26, 2023 -

Bill Jacobs BMW responded

Hello William, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. We are always more than happy to assist you if anything else comes up. Take care!

June 24, 2023

I worked with Donnie and had an exceptional experience. Friendly timely and they made everything effortless. More

by Ms.Miller
Recommend Dealer
Yes
Employees Worked With
Donnie
Jun 26, 2023 -

Bill Jacobs BMW responded

Hello, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 24, 2023

10/10 Would recommend. I worked with Jacob Murrar throughout this process, and he was patient, available whenever I had a question regarding my vehicle, and had a fantastic More

by gazi3001
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Jun 26, 2023 -

Bill Jacobs BMW responded

Hello, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 23, 2023

I took my vehicle in for service today. Moe was my service advisor and boy was I blown away by his customer service. Moe has always been honest, clear and to the point if there’s any issues More

by djeffecto
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Moe Ali
Jun 26, 2023 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. If you have any further questions, please give us a call. We're always happy to help!

June 23, 2023

I took my car in for service. I was extremely impressed by the level of service I received from service advisor Moe Ali and how I was treated during my visit. Thank you Moe fo More

by djeffecto
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Moe Ali
Jun 26, 2023 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 23, 2023

Moe is the man at Bill Jacobs BMW. I highly recommend seeing this gentleman for all your customer service needs! More

by M3 Man
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mo Ali
Jun 26, 2023 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. If you have any further questions, please give us a call. We're always happy to help!

June 19, 2023

Mo was awesome in service and Jess was nice at checkout. I will be returning. More

by Mittapallyharshithreddy44
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mo, Jessica
Jun 21, 2023 -

Bill Jacobs BMW responded

Hello, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. We are always more than happy to assist you if anything else comes up. Take care!

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