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Bill Jacobs BMW - Service Center

Naperville, IL

5.0
1,256 Reviews
Call Service Center (630) 718-2860

1,256 Reviews of Bill Jacobs BMW - Service Center

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October 28, 2023

Highly recommend this dealership and staff for any of your vehicle needs. Jacob Murrar is amazing and always a pleasure to work with! Jacob was able to take care of all my issues efficiently and get me i More

by laura jaicomo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Report | Print
Nov 01, 2023 -

Bill Jacobs BMW responded

Hi Laura, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 28, 2023

Jacob Murrar is fantastic. I love how he greets me in the drive and takes care of all my needs without hesitation.Thank you so much. Always a pleasure working with you. More

by Bilalk1992
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Report | Print
Nov 01, 2023 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 28, 2023

It’s a blessing having Jacob Murrar as my service guy. He always does a great job and always makes my visit easy. Will always recommend my friends and family to you. Love the new design. More

by Ojarrar10
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Report | Print
Nov 01, 2023 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 28, 2023

I love how Jacob Murrar always meets me by my car when i come in for service with a smile. Very knowledgeable about how to take care of my BMW cars and maintenance. Job well done and efficient. More

by Mohammad.khatib1987
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Report | Print
Nov 01, 2023 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 25, 2023

Prompt clear service. Brendon and the service technician clearly explained the condition of my car, what services were needed, and when. I would strongly recommend them fo More

by jmercouris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendon Chervinko
Report | Print
Oct 28, 2023 -

Bill Jacobs BMW responded

Jmercouris, thank you for sharing your positive experience! We're looking forward to your next visit with us!

October 23, 2023

Jeff was great to work with! Very pleasant experience & great customer service. Will be back as usual! More

by Jamespdooley2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Report | Print
Oct 25, 2023 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 21, 2023

Friendly service. They did great work and got me back on the road quickly. Highly recommend! John Stout was excellent! More

by EKP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Stout
Report | Print
Oct 23, 2023 -

Bill Jacobs BMW responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Oct 23, 2023 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 21, 2023

It has been a pleasure working with john! He has been informative, efficient and friendly. More

by S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Report | Print
Oct 23, 2023 -

Bill Jacobs BMW responded

Hi, thanks for your praise and kind comments about our team. We hope to be of service to you again in the future. Best wishes, BMW Service Center

Oct 23, 2023 -

Bill Jacobs BMW responded

Hi, thanks for your praise and kind comments about our team. We look forward to your next visit! Take care!

October 20, 2023

Jeff was awesome, always a great experience, no surprises and everything done one time. First rate… More

by Mike.triko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff in service
Report | Print
Oct 20, 2023 -

Mike.triko responded

Always a great experience with you guys. Jeff is on it!

Oct 23, 2023 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW Service Center. We are always more than happy to assist you if anything else comes up. Take care!

October 19, 2023

Always a nice experience at Bill Jacobs. Brendon is very professional and he explains everything in detail. More

by Jeffrey.Garner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendon Chervinko
Report | Print
Oct 22, 2023 -

Bill Jacobs BMW responded

Jeffrey.garner, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Jacobs BMW. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

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