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Bill Jacobs BMW - Service Center

Naperville, IL

5.0
1,157 Reviews

1,157 Reviews of Bill Jacobs BMW - Service Center

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July 23, 2023

My service with BMW is always a great experience. Donnie my service advisor is always informative and goes above and beyond to ensure my needs are met. More

by Linda Jacobs
Recommend Dealer
Yes
Employees Worked With
Donnie.K
Aug 21, 2023 -

Bill Jacobs BMW responded

Hi Linda, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. If you have any further questions, please give us a call. We're always happy to help!

July 23, 2023

Absolutely awesome service provided by Donnie from start to finish. Quality and timely with a complimented car wash and complete explanation of the condition of my car. More

by Pam
Recommend Dealer
Yes
Employees Worked With
Donnie
Aug 21, 2023 -

Bill Jacobs BMW responded

Hi Pam, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. If you have any further questions, please give us a call. We're always happy to help!

July 22, 2023

Just went for regular service: easily set appointment only a few days out using the myBMW app, my service advisor, Brendon, was quick and organized, and the whole thing took less than 2 hours. More

by C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendon Chervinko
Aug 21, 2023 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 18, 2023

I’ve been taking my car to Bill Jacobs BMW for years and wouldn’t consider another service facility. In particular, Brendon Chervinko has consistently been friendly, upfront, honest, and fair in keeping my More

by Gsamo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendon Chervinko
Jul 21, 2023 -

Bill Jacobs BMW responded

Hello, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. We are always more than happy to assist you if anything else comes up. Take care!

July 14, 2023

Brendon Chervinko the service advisor is top notch. I truly appreciate his communication and hands on friendly approach. More

by David Lieb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendon Chervinko 5 stars
Jul 17, 2023 -

Bill Jacobs BMW responded

Hi David, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you have any further questions, please give us a call. We're always happy to help!

July 14, 2023

Brendon Chervinko our service advisor was top notch. Great communication and very friendly. Highly recommend. Will definitely come back here. More

by Rama M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendon Chervinko
Jul 17, 2023 -

Bill Jacobs BMW responded

Hi Rama, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 13, 2023

Always an excellent experience at Bill Jacobs Service Department. In particular Brendon Chervinko is great - fast, efficient, friendly and trustworthy. Explained everything and got out in a timely fashio More

by prpatel1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendon Chervinko
Jul 16, 2023 -

Bill Jacobs BMW responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 10, 2023

Mo as fantastic! Impressed by the level of professional service I received. Very grateful for all your help. More

by Garcia9616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo
Jul 12, 2023 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 01, 2023

Jacob Murrar amazing service thank you. You never disappoint me when I bring in my car for service. More

by Abeer_aqrabawi
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Jul 03, 2023 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff so supportive during your experience here at Bill Jacobs BMW. Please don't hesitate to reach out if there's anything additional we can do for you.

July 01, 2023

Awesome job and great service. Thank you Jacob Murrar. Thank you 🙏. The service is awesome and without an appointment. 👍 More

by hindsaleh44
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Jul 03, 2023 -

Bill Jacobs BMW responded

Hi, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

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