Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Bill Jacobs BMW - Service Center

Naperville, IL

5.0
1,256 Reviews
Call Service Center (630) 718-2860

1,256 Reviews of Bill Jacobs BMW - Service Center

Sort by
October 31, 2023

Thank you Mike A for taking good care of my vehicle. Always a pleasure working with you. More

by malarskiandrew
Recommend Dealer
Yes
Employees Worked With
Mike A
Report | Print
Nov 03, 2023 -

Bill Jacobs BMW responded

Hi, thanks for your praise and kind comments about our team. If you're ever in need of more help, please let us know!

October 30, 2023

Thank you for the great and speedy work on my vehicle. I can always count on you. More

by Stella
Recommend Dealer
Yes
Employees Worked With
Mike A
Report | Print
Nov 01, 2023 -

Bill Jacobs BMW responded

Hi Stella, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

October 30, 2023

Thank you to Mike for always taking the time to go over all the services needed each time in and the importance of having my maintenance performed. More

by Bingogeri777
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
Report | Print
Nov 01, 2023 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, BMW Service Center

October 30, 2023

Mike Alwin is the best , always take great care of my vehicle and provides the best advice on all my service requirements,Mike is a pleasure to work with. More

by Chris Eric
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
Report | Print
Nov 01, 2023 -

Bill Jacobs BMW responded

Hi Chris, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 30, 2023

John Stout and the whole service team are outstanding! No other service department comes close, thank you for always taking great care of me and my family. More

by jnl21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Report | Print
Nov 01, 2023 -

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW Service Center! Please don't hesitate to reach out if there's anything additional we can do for you.

October 30, 2023

Donnie and the service department made it easy to get my BMW work done. Great service support and very accommodating. More

by Nick
Recommend Dealer
Yes
Employees Worked With
Donnie
Report | Print
Nov 01, 2023 -

Bill Jacobs BMW responded

Hi Nick, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 30, 2023

Donnie was very kind, efficient and helpful. He had me in and out as quick as possible. More

by Larry
Recommend Dealer
Yes
Employees Worked With
Donnie
Report | Print
Nov 02, 2023 -

Bill Jacobs BMW responded

Hi Larry, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Nov 02, 2023 -

Bill Jacobs BMW responded

Hi Larry! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 29, 2023

Donnie was so considerate of making sure my car was done on time for me to make it to work. Everything was streamline and efficient. More

by Anna
Recommend Dealer
Yes
Employees Worked With
Donnie
Report | Print
Oct 31, 2023 -

Bill Jacobs BMW responded

Hi Anna, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 29, 2023

The ease of getting an appointment was a plus! Donnie, the Service Advisor promptly met me at the car & kept me informed through the service! They had me in & out in 1 hour & a half!! More

by Darren
Recommend Dealer
Yes
Employees Worked With
Donnie
Report | Print
Oct 31, 2023 -

Bill Jacobs BMW responded

Hi Darren, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 29, 2023

Great customer service by Donnie. He was fast and informative. Very friendly and helpful. Will go there again. More

by Mr.Broniecki
Recommend Dealer
Yes
Employees Worked With
Donnie
Report | Print
Oct 31, 2023 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

1
...
53
54
55
...
126