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Bill Jacobs BMW - Service Center

Naperville, IL

5.0
1,158 Reviews

1,158 Reviews of Bill Jacobs BMW - Service Center

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July 28, 2023

Customers are always taken care of when they bring their vehicles to Bill Jacob BMW. Jacob Murrar does an outstanding job. More

by Mike Mcfadden
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Jul 30, 2023 -

Bill Jacobs BMW responded

Hi Mike, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Bill Jacobs BMW

July 27, 2023

Brendon Chervinko, the service advisor, was great to work with. He immediately knew the issue I was dealing and was able to get the team working on my car right away. Great and fast service. Will definitely More

by FJA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendon Chervinko
Jul 31, 2023 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 27, 2023

Mike A. and Bill Jacobs BMW are awesome! Mike A. is very attentive and responsive! There are never any surprises when he estimates work and the time promised More

by Agnes W.
Recommend Dealer
Yes
Employees Worked With
Mike A
Jul 30, 2023 -

Bill Jacobs BMW responded

Agnes, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 27, 2023

Donnie and the entire staff we worked with were extremely customer focused and customer friendly. Very professional and helpful!! More

by Jason
Recommend Dealer
Yes
Employees Worked With
Donnie. K
Jul 30, 2023 -

Bill Jacobs BMW responded

Jason, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

July 27, 2023

Donnie was efficient and friendly, answered all our questions and explained work to be done. Very easy and stress free. More

by Ms.Cruz
Recommend Dealer
Yes
Employees Worked With
Donnie
Jul 30, 2023 -

Bill Jacobs BMW responded

Hi, thank you for sharing your positive experience! We look forward to your next visit! Take care!

July 25, 2023

Brendon chervinko was great to work with. Overall great customer service. Keep up the good work. More

by John K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendon chervinko
Jul 28, 2023 -

Bill Jacobs BMW responded

Hi John, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you have any further questions, please give us a call. We're always happy to help!

July 25, 2023

Very efficient service experience with solid recommendations. Service advisor was Brendon Chervinko. Will plan to use for service again. More

by MG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendon Chervinko
Jul 28, 2023 -

Bill Jacobs BMW responded

Hi, thank you so much for your positive comments about Bill Jacobs BMW! If you have any further questions, please give us a call. We're always happy to help!

July 24, 2023

My service advisor Donnie was very professional and informative. He communicated on what needs to be done and the time necessary to complete the work. More

by Doug
Recommend Dealer
Yes
Employees Worked With
Donnie
Jul 31, 2023 -

Bill Jacobs BMW responded

Hi Doug, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you have any further questions, please give us a call. We're always happy to help!

July 24, 2023

Donnie was my service advisor. He was prompt, courteous and professional and provided great service. I won't take my vehicle anywhere else More

by Colin
Recommend Dealer
Yes
Employees Worked With
Donnie
Jul 31, 2023 -

Bill Jacobs BMW responded

Hi Colin, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you have any further questions, please give us a call. We're always happy to help!

July 24, 2023

Always love the service I get when I get my car serviced. Donnie was very easy to work with. More

by Demi
Recommend Dealer
Yes
Employees Worked With
Donnie
Jul 31, 2023 -

Bill Jacobs BMW responded

Hi Demi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you have any further questions, please give us a call. We're always happy to help!

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