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Bill Jacobs BMW - Service Center

Naperville, IL

5.0
1,256 Reviews

1,256 Reviews of Bill Jacobs BMW - Service Center

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November 26, 2023

Thank you for the great experience on my first visit! I will continue bringing my vehicle here over the dealer closer to home. Shout out to Brendan for making my experience so great! More

by cochraneb953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendon
Nov 29, 2023 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 19, 2023

Jacob Murrar is an outstanding service advisor. Always appreciate the quick response on my vehicle and getting updated throughout the process. Thank you so much for taking care of all my maintenanc More

by Mohammadbj94
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Nov 21, 2023 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW Service Center. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 19, 2023

It’s a blessing having Jacob Murrar as my service guy. He always does a great job and always makes my visit easy. Will always recommend my friends and family to you. Love the new design of the x7. More

by Ojarrar10
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Nov 21, 2023 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW Service Center. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 19, 2023

Came in today without an appointment for a flat tire. Jacob Murrar inspected my tires an made sure they had one in stock and got me back on the road in no time. More

by laura jaicomo
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Nov 21, 2023 -

Bill Jacobs BMW responded

Hi Laura, we are so happy to read such a great review about BMW Service Center! If you have any further questions, please give us a call. We're always happy to help!

November 16, 2023

Naperville’s BMW is a great place to have your car serviced. My advisor, Jeff is very efficient and he get the job done!! Always happy to work with Jeff Hulsebus…… More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Nov 18, 2023 -

Bill Jacobs BMW responded

Hi Linda, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 09, 2023

I received excellent car repair service at Bill Jacobs BMW in Naperville IL. Jeff provided me with a loaner car for the day and his team serviced my car and provided a very helpful video which showed and More

by Trudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khalil Guissé
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Hulsebus
Nov 11, 2023 -

Bill Jacobs BMW responded

Hello Trudy, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

November 04, 2023

It’s my 4 car from this dealership. When I have had a issue they were very willing to address the problem. More

by cliffordbottigliero
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mark Graffagna
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex , Jessica, Jonathan
Nov 05, 2023 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

Nov 06, 2023 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 03, 2023

Service advisors are most professional, knowledgeable and courteous. My service advisor was Jeff Hulsebus. Top notch person. More

by lrpollock4074
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Trax
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2023 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 02, 2023

Have serviced both my BMWs here, and have had the greatest service advisers to deal with, specifically Brendon Chervinko. He goes above and beyond to make sure you're taken care of, so make sure you More

by JGKARRAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendon Chervinko
Nov 04, 2023 -

Bill Jacobs BMW responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW Service Center. We are always more than happy to assist you if anything else comes up. Take care!

October 31, 2023

Each time I come to Bill Jacobs BMW Mike Alwin gives me stellar service and a reason to keep coming back. More

by Ralwin270
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
Nov 03, 2023 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Nov 03, 2023 -

Bill Jacobs BMW responded

Hi, we appreciate your positive review of your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

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