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Bill Jacobs BMW - Service Center

Naperville, IL

5.0
1,159 Reviews

1,159 Reviews of Bill Jacobs BMW - Service Center

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July 30, 2023

Very efficient and quick service! Great pricing and very kind and helpful staff! Would definitely recommend. More

by thediamondpatriot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendon Chervinko
Aug 01, 2023 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 30, 2023

Jacob Murrar is fantastic. I love how he greets me in the drive and takes care of all my needs without a hesitation. I hope you’re always my advisor. Thank you so much for the More

by Bilalk1992
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Aug 01, 2023 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. If you have any further questions, please give us a call. We're always happy to help!

July 30, 2023

It’s a blessing having Jacob Murrar as my service guy. He always does a great job and always makes my visit easy. Will always recommend my friends and family to you. Love the tech in my IX. More

by Ojarrar10
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Aug 01, 2023 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. If you have any further questions, please give us a call. We're always happy to help!

July 30, 2023

I love how Jacob Murrar always meets me by my car when i come in for service with a smile. Very knowledgeable about how to take care of my BMW cars and maintenance. More

by Mohk87
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Aug 01, 2023 -

Bill Jacobs BMW responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

July 30, 2023

Always a great experience at Bill Jacobs BMW. Service is outstanding and the staff is very knowledgeable and friendly. Jacob Murrar is my Guy. More

by gazi3001
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Aug 01, 2023 -

Bill Jacobs BMW responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 30, 2023

Thank you to Mike Alwin for the continued excellent service always provided, Mike is dependable and always there to answer any questions I may have. More

by Bingogeri777
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
Aug 01, 2023 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. If you have any further questions, please give us a call. We're always happy to help!

July 30, 2023

Going to Bill Jacobs BMW for service is always Great! I can always count on John Stout to take great care of me and my family for all our service needs. More

by jnl21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Aug 01, 2023 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. If you have any further questions, please give us a call. We're always happy to help!

July 30, 2023

Thank you Mike A for taking the time to explain and the great service appointment More

by Katiegirl510
Recommend Dealer
Yes
Employees Worked With
Mike A
Aug 01, 2023 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. If you have any further questions, please give us a call. We're always happy to help!

July 30, 2023

Thank you Mike A for the great service appointment, always quick and efficient. I appreciate it. More

by malarskiandrew
Recommend Dealer
Yes
Employees Worked With
Mike A
Aug 01, 2023 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. If you have any further questions, please give us a call. We're always happy to help!

July 30, 2023

Mike Alwin is the best, came in last minute with an emergency, Mike was able to get me in immediately and get my car serviced and back on the road later that day. More

by Chris Eric
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
Aug 01, 2023 -

Bill Jacobs BMW responded

Hi Chris, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. If you have any further questions, please give us a call. We're always happy to help!

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