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Bill Jacobs BMW - Service Center

Naperville, IL

5.0
1,169 Reviews

1,169 Reviews of Bill Jacobs BMW - Service Center

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September 25, 2023

Donnie is an amazing service representative. He truly cares about his customers and knows the meaning of customer service. He is a natural at what he does. More

by Marie
Recommend Dealer
Yes
Employees Worked With
Donnie
Sep 28, 2023 -

Bill Jacobs BMW responded

Hi Marie, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! We look forward to your next visit! Take care!

September 21, 2023

Super quick and helpful. Here for normal maintenance. Would recommend to bmw drivers. Thank you More

by anurag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendon Chervinko
Sep 27, 2023 -

Bill Jacobs BMW responded

Hi Anurag, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

September 16, 2023

Jacob Murrar is fantastic. I love how he greets me in the drive and takes care of all my needs without hesitation.Thank you so much. More

by Bilalk1992
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Sep 19, 2023 -

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! We hope to see you soon!

September 16, 2023

Bill jacobs BMW is dealership that runs on all cylinders. Every time I visit its always busy and customers are taken care of in a timely fashion. Jacob Murrar takes care of me and its a blessing to have him More

by Ajarrar90
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Sep 19, 2023 -

Bill Jacobs BMW responded

Hi, thank you so much for the positive review! We hope you have a great day!

September 16, 2023

I love how Jacob Murrar always meets me by my car when i come in for service with a smile. Very knowledgeable about how to take care of my BMW cars and maintenance. Job well done like always. More

by Mohammad.khatib1987
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Sep 19, 2023 -

Bill Jacobs BMW responded

Hi, thanks for your praise and kind comments about our team. We look forward to your next visit! Take care!

September 16, 2023

Jacob Murrar is an outstanding service advisor. Always appreciate the quick response on my vehicle and getting updated throughout the process. Thank you so much for taking care of all my maintenanc More

by Mohammadbj94
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Sep 19, 2023 -

Bill Jacobs BMW responded

Hi, thanks for your praise and kind comments about our team. We look forward to your next visit! Take care!

September 16, 2023

It’s a blessing having Jacob Murrar as my service guy. He always does a great job and always makes my visit easy. Will always recommend my friends and family to you. Love the tech in my X7 and the sound s More

by Ojarrar10
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Sep 19, 2023 -

Bill Jacobs BMW responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 08, 2023

Service experience was amazing as ALWAYS! Brendon is great to work with and as a former tech himself he's very knowledgeable and can explain issues clearly. More

by Michaeldziadus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendon chervinko
Sep 11, 2023 -

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! We look forward to your next visit! Take care!

September 06, 2023

I love brining my vehicles into Bill Jacobs BMW for service because I know they will get the job done quickly and properly. My SA, Brendon, is knowledgeable and communicative. My vehicles are always cl More

by Carol4629
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brendon Chervinko , Mark Kanter
Sep 11, 2023 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

August 31, 2023

Thank you to Bill Jacob’s BMW for the great service. Very friendly and always willing to help with all questions More

by Rita Jean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Alwin
Sep 05, 2023 -

Bill Jacobs BMW responded

Hi Rita, thank you so much for your positive comments about Bill Jacobs BMW! We hope to see you soon!

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