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Bill Jacobs BMW - Service Center

Naperville, IL

5.0
1,255 Reviews
Call Service Center (630) 718-2860

1,257 Reviews of Bill Jacobs BMW - Service Center

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January 30, 2024

What a great experience at Bill Jacob’s BMW. Staff is very friendly and my advisor Jacob Murrar is outstanding. Greeted me by my car and took care of all my car needs. More

by Mike Mcfadden
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Report | Print
Feb 01, 2024 -

Bill Jacobs BMW responded

Hi Mike, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 30, 2024

My experience with Alex Flinn and Bill Jacobs has been wonderful. This is my third BMW and wouldn’t trade it for any other brand. More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
Report | Print
Feb 01, 2024 -

Bill Jacobs BMW responded

Hi Laura, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. If you have any further questions, please give us a call. We're always happy to help!

January 28, 2024

Great location for your services on you BMW. Jacob Murrar goes above and beyond on taking of all your needs in a timely fashion, thank you. More

by gazi3001
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Report | Print
Jan 30, 2024 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

January 25, 2024

BMW makes a fantastic product. Bill Jacobs BMW makes great customer service. Kudos to Alex Flinn and the entire service staff. More

by Adam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
Report | Print
Jan 26, 2024 -

Bill Jacobs BMW responded

Hi Adam, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. If you're ever in need of more help, please let us know!

January 23, 2024

I like the fact that I can work with the same service advisor. Alex has treated our family with wonderful service for many years. Thank you. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
Report | Print
Jan 25, 2024 -

Bill Jacobs BMW responded

Hi Paul, thank you for your kind review; we are happy to pass along your comments to the team here at BMW Service Center! We are always more than happy to assist you if anything else comes up. Take care!

January 22, 2024

Great service from Alex Flinn at Bill Jacobs. He created a smooth easy going service. More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
Report | Print
Jan 24, 2024 -

Bill Jacobs BMW responded

Hi Jerry, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. If you have any further questions, please give us a call. We're always happy to help!

Jan 25, 2024 -

Bill Jacobs BMW responded

Hi Jerry, thank you for your kind review; we are happy to pass along your comments to the team here at BMW Service Center! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 19, 2024

Work was done in a timely manner. Loaner procedure was quick and easy. Jeff explained work done well. More

by mpolak12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service representative Jeff H.
Report | Print
Jan 20, 2024 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. We hope you have a great day!

Jan 20, 2024 -

Bill Jacobs BMW responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW Service Center. If you have any further questions, please give us a call. We're always happy to help!

January 19, 2024

During service, Alex Flinn was prompt and attentive which allowed me to quickly get in and out. I appreciate his efforts to accommodate my busy schedule. More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
Report | Print
Jan 20, 2024 -

Bill Jacobs BMW responded

Hi Frank, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. We hope you have a great day!

Jan 20, 2024 -

Bill Jacobs BMW responded

Hi Frank, we're happy you found our staff to be so supportive during your experience here at BMW Service Center. If you have any further questions, please give us a call. We're always happy to help!

January 18, 2024

Thank you Alex for the wonderful service. We definitely will let our friends and family know how great you are. More

by Sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
Report | Print
Jan 20, 2024 -

Bill Jacobs BMW responded

Hi Sharon, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. We look forward to your next visit! Take care!

Jan 20, 2024 -

Bill Jacobs BMW responded

Hi Sharon, we're happy you found our staff to be so supportive during your experience here at BMW Service Center. If you have any further questions, please give us a call. We're always happy to help!

January 17, 2024

Alex Flinn was very helpful and provided great service during our visit. BMW not only makes great cars, but they know how to take care of their customers. More

by Bradley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
Report | Print
Jan 19, 2024 -

Bill Jacobs BMW responded

Hello Bradley, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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