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Bill Jacobs BMW - Service Center

Naperville, IL

5.0
1,244 Reviews

1,244 Reviews of Bill Jacobs BMW - Service Center

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January 02, 2025

Had an easy time scheduling my service appointment with Alex. He made it convenient and allowed me to pick and choose my own time. More

by Katie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
December 31, 2024

Thanks to Mike A for the exceptional service provided, Mike from start to finish kept me informed on what my vehicle needed and what was one. More

by Kevin R
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
December 31, 2024

Alex was exceptional during my visit. He showed me some items that needed to be fixed. I liked his knowledge and honest assessment. More

by Kyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
December 31, 2024

I come all the way from the city to service at Bill Jacobs BMW. Alex Flinn my advisor is the best and always takes care of me. More

by Yvonne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
December 31, 2024

My vehicle was serviced right away when arrived. Alex Flinn had all my history and service recommendations. This is top level service. More

by Shaun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
December 30, 2024

This was the best service I’ve ever received at a dealer. The service person Alex Flinn was very informative and genuine. More

by Milan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
December 29, 2024

Thank you Mike A for the quick and efficient service visit. You always provide quality service. More

by Stella
Recommend Dealer
Yes
Employees Worked With
Mike A
December 29, 2024

Donnie and team were great, the whole process was easy and smooth highly recommend, great service More

by Craig
Recommend Dealer
Yes
Employees Worked With
Donnie
December 29, 2024

Donnie was lovely to work with. Super kind, knowledgeable and patient. Happy to have worked with him. More

by Dan
Recommend Dealer
Yes
Employees Worked With
Donnie
December 29, 2024

Excellent service from Donnie. Highly Recommend him. He was profesional and never push us on anything. More

by Jalen
Recommend Dealer
Yes
Employees Worked With
Donnie
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