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Bill Jacobs BMW - Service Center

Naperville, IL

5.0
1,169 Reviews
Call Service Center (630) 718-2860

1,169 Reviews of Bill Jacobs BMW - Service Center

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October 21, 2023

It has been a pleasure working with john! He has been informative, efficient and friendly. More

by S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Report | Print
Oct 23, 2023 -

Bill Jacobs BMW responded

Hi, thanks for your praise and kind comments about our team. We hope to be of service to you again in the future. Best wishes, BMW Service Center

Oct 23, 2023 -

Bill Jacobs BMW responded

Hi, thanks for your praise and kind comments about our team. We look forward to your next visit! Take care!

October 20, 2023

Jeff was awesome, always a great experience, no surprises and everything done one time. First rate… More

by Mike.triko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff in service
Report | Print
Oct 20, 2023 -

Mike.triko responded

Always a great experience with you guys. Jeff is on it!

Oct 23, 2023 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW Service Center. We are always more than happy to assist you if anything else comes up. Take care!

October 19, 2023

Always a nice experience at Bill Jacobs. Brendon is very professional and he explains everything in detail. More

by Jeffrey.Garner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendon Chervinko
Report | Print
Oct 22, 2023 -

Bill Jacobs BMW responded

Jeffrey.garner, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Jacobs BMW. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

October 18, 2023

Jeff was my advisor and explained everything to me. The dealer was efficient and gave quality service More

by Ksd7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff H
Report | Print
Oct 19, 2023 -

Bill Jacobs BMW responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW Service Center. If you have any further questions, please give us a call. We're always happy to help!

October 17, 2023

Another great service experience at Bill Jacobs BMW. Jeff Hulsebus is the best! Thanks Jeff More

by marrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hulsebus
Report | Print
Oct 19, 2023 -

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW Service Center! Please don't hesitate to reach out if there's anything additional we can do for you.

Oct 19, 2023 -

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you have any further questions, please give us a call. We're always happy to help!

October 14, 2023

Jeff Hulsebus is my number one guy to go ! Always helpful. Even when I just drop by for a service question! Jeff goes the extra mile always!!! You better keep him!🤟🤟 And I THANK THE P More

by Jo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hulsebus
Report | Print
Oct 16, 2023 -

Bill Jacobs BMW responded

Hi Jo, thank you for your kind review; we are happy to pass along your comments to the team here at BMW Service Center! If you're ever in need of more help, please let us know!

Oct 16, 2023 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. We look forward to your next visit! Take care!

October 13, 2023

super helpful group of people. Brendon Chervinko in general was very friendly and helpful. He was easy to work with, helped me get my car service done quicker and also gave me info More

by salar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendon Chervinko
Report | Print
Oct 15, 2023 -

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW Service Center! Thanks again for the recommendation, and have an amazing day!

October 12, 2023

Amazing experience all around from the moment you step foot into the dealership!! The service staff is top notch and explains the work that will be performed on your vehicle. More

by ajaipaul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendon Chervinko
Report | Print
Oct 13, 2023 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Oct 13, 2023 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

October 11, 2023

Bill Jacobs is a very clean and professional dealership I would recommend to my family More

by 36baja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendon Chervinko
Report | Print
Oct 12, 2023 -

Bill Jacobs BMW responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 11, 2023

As always, Bill Jacobs BMW(Naperville, IL) has provided excellent service. I had a great experience working with my service advisor Jeff Hulsebus(Thanks Jeff). He was friendly, courteous and provided a More

by rayd.johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hulsebus
Report | Print
Oct 12, 2023 -

Bill Jacobs BMW responded

Hi, it's experiences like yours that really keep us motivated! We are always more than happy to assist you if anything else comes up. Take care!

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