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Bill Jacobs BMW - Service Center

Naperville, IL

5.0
1,255 Reviews
Call Service Center (630) 718-2860

1,255 Reviews of Bill Jacobs BMW - Service Center

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March 05, 2024

Excellence service. Jeff Hulsebus. Was very professional and explained every I give him a A More

by mfpfitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlenne Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Hulsebus
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Mar 08, 2024 -

Bill Jacobs BMW responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

March 05, 2024

I recently brought my 3-series into Bill Jacobs BMW for a service. The staff is friendly and Alex Flinn was very informative. After my service, Alex was kind enough to review the inspection results with me. More

by Deborah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
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Mar 08, 2024 -

Bill Jacobs BMW responded

Hello Deborah, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 04, 2024

Alex Flinn always services my vehicles. You can trust that Alex and Bill Jacobs BMW will always give the best service. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
Report | Print
Mar 07, 2024 -

Bill Jacobs BMW responded

Hi Dan, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! Please don't hesitate to reach out if there's anything additional we can do for you.

March 01, 2024

Alex Flinn was great. The technician and shop foreman were also very helpful. Overall, we had a great experience. More

by Jeffrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
Report | Print
Mar 03, 2024 -

Bill Jacobs BMW responded

Hi Jeffrey, thank you for your kind review; we are happy to pass along your comments to the team here at BMW Service Center! Please don't hesitate to reach out if there's anything additional we can do for you.

February 29, 2024

Unbelievably great service! Brendon Chervinko is the best - professional and personable with excellent and timely communications. He personally oversaw everything and made me f More

by Karin Kraai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwaku Bentil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Hulsebus
Report | Print
Mar 03, 2024 -

Bill Jacobs BMW responded

Hi Karin, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 29, 2024

Once again Brendon and the service team exceeded my expectations! You have a customer for life. More

by jimjacobson1
Recommend Dealer
Yes
Employees Worked With
Brendon
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Mar 03, 2024 -

Bill Jacobs BMW responded

Hi, thank you for taking the time to leave a review for us at Bill Jacobs BMW. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 29, 2024

Donnie was great! Quick and efficient, easy service and awesome dealership. Would highly recommend going to Bill Jacob's BMW. More

by George
Recommend Dealer
Yes
Employees Worked With
Donnie
Report | Print
Mar 03, 2024 -

Bill Jacobs BMW responded

Hi George, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! Thanks for the recommendation, and have an amazing day!

February 28, 2024

Alex Flinn provides a very personable service experience. He details everything needed to maintain the ultimate driving machine. More

by Keith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
Report | Print
Mar 01, 2024 -

Bill Jacobs BMW responded

Hi Keith, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Mar 02, 2024 -

Bill Jacobs BMW responded

Hi Keith, we're happy you found our staff to be so supportive during your experience here at BMW Service Center. Please don't hesitate to reach out if there's anything additional we can do for you.

February 28, 2024

Thank you Mike A for the quick and efficient service and customer centered care. Always a pleasure dealing with Bill Jacobs. More

by Stella
Recommend Dealer
Yes
Employees Worked With
Mike A
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Mar 01, 2024 -

Bill Jacobs BMW responded

Hi Stella, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! Feel free to reach out to us if you need anything. Have a wonderful day.

February 27, 2024

Alex Flinn is my service advisor at Bill Jacobs BMW. He is knowledgeable and genuinely cares about his customers. More

by Bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
Report | Print
Mar 02, 2024 -

Bill Jacobs BMW responded

Hi Bruce, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! We hope you have a great day!

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