Bill Jacobs BMW - Service Center

Jeff has always been so great to work with and I trust him 100% with my car. He’s always friendly, honest and not pushy. He makes a stressful experience pleasant and the service we receive in Naperville d him 100% with my car. He’s always friendly, honest and not pushy. He makes a stressful experience pleasant and the service we receive in Naperville definitely make us lifetime BMW owners. More

Mark G in sales and Jeff H in service are exceptional to deal with. Professional, personable, knowledgeable and efficient. They go above and beyond to keep me updated on all aspects of my cars status from p deal with. Professional, personable, knowledgeable and efficient. They go above and beyond to keep me updated on all aspects of my cars status from purchasing through services. More

Very friendly and hospitable. They took my information fast and made the whole process pain free. They took my information fast and made the whole process pain free. More

Great service as always from Alex Flinn. We are never disappointed when bringing our vehicles into Bill Jacobs BMW. Fantastic dealership We are never disappointed when bringing our vehicles into Bill Jacobs BMW. Fantastic dealership More

Excellent customer service. Alex Flinn always makes your service visit fun and enjoyable. I never have to worry about taking my car in for service. This Dealership is great. Alex Flinn always makes your service visit fun and enjoyable. I never have to worry about taking my car in for service. This Dealership is great. More

Took my X7 in for service and Brendon went above and beyond my expectations. The customer service, follow up, and the service I received from him and his team was exceptional! Thanks Brendon for getti beyond my expectations. The customer service, follow up, and the service I received from him and his team was exceptional! Thanks Brendon for getting my vehicle back to stellar status! More

Alex Flinn is very professional and accommodating for my busy schedule. He never over complicates services and does a great job explaining repairs. busy schedule. He never over complicates services and does a great job explaining repairs. More

Per usual John is a class act. I travel to this dealership solely due to the quality of work and customer service I receive every time. Keep up the good work! I travel to this dealership solely due to the quality of work and customer service I receive every time. Keep up the good work! More

Alex Flinn is extremely helpful and always has the time to help answer any questions that I have. to help answer any questions that I have. More

I have worked with Jeff Huslebus service advisor for my BMW X5 maintenance services. Jeff is very knowledgeable on BMW cars and advise you what have to be done on service call. I enjoyed working with him BMW X5 maintenance services. Jeff is very knowledgeable on BMW cars and advise you what have to be done on service call. I enjoyed working with him. More