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Bill Jacobs BMW - Service Center

Naperville, IL

5.0
1,244 Reviews

1,244 Reviews of Bill Jacobs BMW - Service Center

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January 12, 2025

My advisor Donnie provided highly professional and attentive service for my vehicle. He ensured my vehicle service was completed as scheduled and kept me updated on the the status More

by Shaun
Recommend Dealer
Yes
Employees Worked With
Donnie
January 11, 2025

Donnie was outgoing and reasonable to work with. Very open minded to what the customer has to share. More

by Terry
Recommend Dealer
Yes
Employees Worked With
Donnie
January 11, 2025

I had an excellent experience with this dealership. Most importantly, I’d like to thank my service guy Donnie, for making my experience as smooth as possible. More

by Dennis
Recommend Dealer
Yes
Employees Worked With
Donnie
January 10, 2025

Donnie, my advisor ensured the issue was properly diagnosed and he was very communicative throughout my service visit. I really appreciate the time and effort. More

by Chin
Recommend Dealer
Yes
Employees Worked With
Donnie.K
January 10, 2025

Great experience from the service department. Donnie, my advisor kept me updated on the progress of my car and the recommended services. More

by Lars
Recommend Dealer
Yes
Employees Worked With
Donnie
January 09, 2025

Serviced my car for the first time. No pushy sales tactics and the price was fair. Alex Flinn did a good job. More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
January 08, 2025

Alex helped me with my Insurance claim. He kept me informed everyday and had my vehicle finished in a few short days. More

by Suresh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
January 07, 2025

I give thanks to Alex Flinn over at Bill Jacobs BMW. He addresses any concerns I have and has my car ready when I pick up. It’s the best service. More

by Albert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
January 06, 2025

It was great doing business with Bill Jacobs BMW. Alex Flinn made everything go super easy and it was painless to get service done. Great work. More

by Amanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
January 03, 2025

This was really good service. My vehicle was towed in. Alex Flinn immediately got my vehicle looked at and had it diagnosed. He contacted my warranty company and got the repair ap More

by Carla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
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