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Bill Jacobs BMW - Service Center

Naperville, IL

5.0
1,251 Reviews

1,251 Reviews of Bill Jacobs BMW - Service Center

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April 28, 2025

Alex Flinn has always been my service guy. He is honest, detailed and really creates that perfect service experience. I’ve told many friends and family to purchase and service their car here. More

by Jennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
April 24, 2025

Alex Flinn was a big help in repairing my vehicle after I hit a pothole. He was able to communicate and get payment from the insurance company. The repairs were done in no time. More

by Mohit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
April 23, 2025

Thank you again Alex for all your hard working efforts. My family is greatly appreciative of you and your staff. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
April 21, 2025

Alex Flinn our service writer is the best. He has been taking care of our family’s cars for many years now. More

by Cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
April 21, 2025

Bill Jacobs Dealership is clean and staff is friendly, especially our service advisor, Mitch Shefveland who advised us as to how to keep our mini in top shape!! More

by kjgym
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Shefveland
April 17, 2025

Alex Flinn always creates that personalized experience. He values his customers and makes a luxury service one of a kind. More

by Bryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
April 17, 2025

Everything was fantastic. Jeff in service is the best! Everyone was extremely courteous, professional and knowledgeable. I will be bringing my car and my wife’s X5 in anytime More

by T.W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hulsebus
April 16, 2025

Recommending Alex Flinn for your next service. He is very informative and knowledgeable about all BMW’s More

by Shaun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
April 15, 2025

My BMW is a bit older now and has had all its service done at Bill Jacobs BMW. Service and parts departments have been great to do business with. Alex Flinn was my advisor last visit and did an excellent More

by Bryson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
April 14, 2025

Excellent service with Alex Flinn. Had repairs performed with confidence, and in a timely manner. This is a five star service department. More

by Gina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
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