Back

Bill Jacobs BMW - Service Center

Naperville, IL

5.0
1,253 Reviews

1,253 Reviews of Bill Jacobs BMW - Service Center

Sort by
July 28, 2024

My advisor Jacob Murrar got me in and out for my maintenance. Much appreciated like always. I love his honesty and he has a customer for life now. Thanx for the awesome detail. More

by hqservices2000
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Jul 29, 2024 -

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 28, 2024

It’s a blessing having Jacob Murrar as my service guy. He always does a great job and always makes my visit easy. Will always recommend my friends and family to you. Love the new design of the XM. More

by Ojarrar10
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Jul 29, 2024 -

Bill Jacobs BMW responded

Hello, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. We are always more than happy to assist you if anything else comes up. Take care!

July 27, 2024

Great service from Mike Alwin and the team at Bill Jacobs, always provide the best service, such a pleasure going in for service More

by Kevin R
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
Jul 29, 2024 -

Bill Jacobs BMW responded

Hello Kevin, we're happy you found our staff to be so supportive during your experience here at BMW Service Center. We are always more than happy to assist you if anything else comes up. Take care!

July 26, 2024

Mike Alwin has been my service guy for years and always takes such great care of my car, Mikes knowledge is great and always provides amazing service. More

by Michael Randazzo
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
Jul 27, 2024 -

Bill Jacobs BMW responded

Hi Michael, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. We do hope we can be of assistance in the future. Take care!

July 26, 2024

Alex was the easiest person to work with. Honest and allowed for me to pick and choose which recommendations I wanted. He let me know which is most important now. I enjoyed not being haggled More

by Denise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
Jul 27, 2024 -

Bill Jacobs BMW responded

Hi Denise, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! We do hope we can be of assistance in the future. Take care!

July 23, 2024

Alex Flinn is best. I never have any issues when dealing with him. My car is always done on time and the paperwork is ready to go. Quick and easy service. Bill Jacobs BM More

by Holly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
Jul 24, 2024 -

Bill Jacobs BMW responded

Hello Holly, we're happy you found our staff to be so supportive during your experience here at BMW Service Center. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 22, 2024

Bill Jacobs service is the best. Alex Flinn made the whole service experience incredible. We also enjoyed the free coffee and snacks. More

by Brent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
Jul 26, 2024 -

Bill Jacobs BMW responded

Hi Brent, we're happy you found our staff to be so supportive during your experience here at BMW Service Center. If you have any further questions, please give us a call. We're always happy to help!

July 18, 2024

Brendon was knowledgeable, friendly, and explained everything. Wait time was reasonable. Waiting area comfortable. Staff friendly. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
HUSAIN SHEIKHANI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2024 -

Bill Jacobs BMW responded

Hi Jim, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 18, 2024

I will always recommend Alex Flinn to my friends and family. Genuinely honest and provides the best customer service. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
Jul 19, 2024 -

Bill Jacobs BMW responded

Hi Mark, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 17, 2024

Great dealership, great sales, exceptional service department. Brendon Chervinko is an outstanding Customer service rep. Clean, courteous, helpful, knowledgeable More

by jbirdboiler
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendon Chervinko
Jul 18, 2024 -

Bill Jacobs BMW responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

...
32
...