Bill Jacobs BMW - Service Center

Alex was very professional. We have an older 3-series that needs some work. I appreciated his honesty and feedback regarding what direction we should go. We have an older 3-series that needs some work. I appreciated his honesty and feedback regarding what direction we should go. More

Alex Flinn has been a big part of why we chose BMW over other brands. He truly does care about his customers and wants to assure them a happy experience. other brands. He truly does care about his customers and wants to assure them a happy experience. More

Thank you to Mike Alwin for the attention to detail in come in for service, Mike is a great asset to Bill Jacob’s. come in for service, Mike is a great asset to Bill Jacob’s. More

Overall, this was the best experience. Alex Flinn was great at following up and even added any coupons that were available. I really love the service here. Alex Flinn was great at following up and even added any coupons that were available. I really love the service here. More

Great all around service from Alex Flinn. He made sure to have my vehicle ready for pick up, and did not keep me waiting. I would recommend Alex for your service. Thank you. He made sure to have my vehicle ready for pick up, and did not keep me waiting. I would recommend Alex for your service. Thank you. More

My 5-series recently was towed into Bill Jacobs BMW. Alex was kind enough to lend me a loaner car while the diagnosis was being performed. The repair cost wasn’t too expensive thankfully. I really liked Alex was kind enough to lend me a loaner car while the diagnosis was being performed. The repair cost wasn’t too expensive thankfully. I really liked how they operate and help the customer. More

Alex is the best service advisor I have ever worked with. Our family appreciates his honesty and integrity over the years. Our family appreciates his honesty and integrity over the years. More

Mike Collins is always helpful and responsive. If he doesn't know the answer, he will get you to somebody who does. If he doesn't know the answer, he will get you to somebody who does. More

Excellent customer service. Jeff Hulsebus was very helpful and easy to work with. Minimal wait time for service. Highly recommend. Jeff Hulsebus was very helpful and easy to work with. Minimal wait time for service. Highly recommend. More

Mike Collins at Bill Jacobs BMW is an extremely trustworthy and reliable service advisor. He has taken very good care of my 2011 328i. trustworthy and reliable service advisor. He has taken very good care of my 2011 328i. More