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Bill Jacobs BMW - Service Center

Naperville, IL

5.0
1,244 Reviews

1,244 Reviews of Bill Jacobs BMW - Service Center

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January 30, 2025

Brendon made sure all of my concerns were taken care of. What I thought was just a battery problem ended up being a rodent problem in my engine. Brendon worked with my insirance company to get everything fi More

by Mo
Recommend Dealer
Yes
Employees Worked With
Brendon
January 27, 2025

Top notch service from Alex Flinn my Advisor. Creating that personal customer service experience goes a long way. More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
January 27, 2025

Brendan Chervinko went above and beyond to make sure I was in and out in time. I appreciate the top notch service! More

by giosir442
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Chervinko
January 27, 2025

I have an old car that I refuse to part ways with. Brendon helped me to get the necessary repairs done in order to keep me safe on the road! Thanks for all your help! More

by cochraneb953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendon
January 27, 2025

Consistantly great service at Bill Jacobs. Brendon and his team keep my car in perfect running order! More

by Brianswanson480
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendon
January 25, 2025

Our service partner, Jeff, is always great to work with. Maintenance was hasslefree and well done! More

by Andrea G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwaku Bentil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Hulsebus
January 23, 2025

Alex Flinn was able to work out a really good deal for a repair I needed. BMW’s are expensive, but it’s nice to get help from my service rep. More

by Debra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
January 22, 2025

Brendon Chervinko was awesome! Didn’t try and upsell me on things I didn’t really need at this time. Only asked me about services that were coming due and didn’t pressure me or try More

by Brittupshaw12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendon Chervinko
January 21, 2025

I wanted to let everyone know how good Alex Flinn is. I’ve worked with him for over five years and trust all the advice that he gives. Thank you Alex. More

by Justin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
January 20, 2025

Alex Flinn was friendly and very helpful during my service visit. I was able to get a courtesy car and a wash during my visit as well. More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn