Bill Jacobs BMW - Service Center

This is the number one dealership in Illinois. After owning many other vehicles, BMW and Bill Jacobs has impressed in every way. Alex Flinn represents BMW very well and has the knowledge that you After owning many other vehicles, BMW and Bill Jacobs has impressed in every way. Alex Flinn represents BMW very well and has the knowledge that you would expect from a luxury brand. More

My family has been taking our cars to service with Alex Flinn for the last 5 years. The experience and tremendous care of our cars cannot be beaten. He truly has made us BMW drivers for life. Flinn for the last 5 years. The experience and tremendous care of our cars cannot be beaten. He truly has made us BMW drivers for life. More

Love working with Brendon, he’s been my service advisor for years! Always quick and friendly. for years! Always quick and friendly. More

My service advisor Brendan is top tier! Extremely knowledgeable and responsive. Always helpful with a positive attitude and a smile! Extremely knowledgeable and responsive. Always helpful with a positive attitude and a smile! More

The white glove service is awesome. Alex Flinn coordinated for someone to drop off a loaner car to my house. They had my vehicle back the very next day. I love this service. Alex Flinn coordinated for someone to drop off a loaner car to my house. They had my vehicle back the very next day. I love this service. More

Never been treated more kindly. However; Jeff Hulsebus in service is the reason I will continue to be a Bill Jacobs customer. However; Jeff Hulsebus in service is the reason I will continue to be a Bill Jacobs customer. More

Alex Flinn really tries to give you that great customer service experience. He does so much for the customer, that a lot of it goes unnoticed. Appreciate Alex and all the hard efforts. service experience. He does so much for the customer, that a lot of it goes unnoticed. Appreciate Alex and all the hard efforts. More

Bill Jacobs dealership is the kindest I know. However, it all starts with Jeff Hulsebus in service. However, it all starts with Jeff Hulsebus in service. More

My experience with Brendon - my service advisor is absolutely fabulous. He gives personal attention, is very courteous, and extremely helpful. A great professional to work with.. addresses each and ev absolutely fabulous. He gives personal attention, is very courteous, and extremely helpful. A great professional to work with.. addresses each and every maintenance requirement in detail and provides responses to all queries and proactively highlights future improvements to avoid breakdowns. With Brendon, I am always in best hands. He provided excellent customer service and he was very knowledgeable. Thank you for taking great care of my vehicle. More

Alex Flinn serviced my X5 and gave me a loaner car for the day. I really like that he was flexible and acknowledged my busy work schedule. the day. I really like that he was flexible and acknowledged my busy work schedule. More