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Bill Jacobs BMW - Service Center

Naperville, IL

5.0
1,300 Reviews

1,300 Reviews of Bill Jacobs BMW - Service Center

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December 27, 2024

No pressure, very helpful. Much better experience than any other dealership we tried! Thank you so much for all your help Donnie. More

by Jose
Recommend Dealer
Yes
Employees Worked With
Donnie
December 27, 2024

Donnie my service advisor was nice to deal with. My car was serviced quickly and I was on my way. Thank you More

by Kay
Recommend Dealer
Yes
Employees Worked With
Donnie
December 27, 2024

Very pleased, very professional, what was said was carried out. Donnie was very helpful in every respect. Thanks for the wonderful service More

by Herrera
Recommend Dealer
Yes
Employees Worked With
Donnie
December 27, 2024

The ease of making a service appointment was great. Alex Flinn my writer was amazing and handled everything with care. More

by Manny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
December 26, 2024

Alex Flinn is extremely helpful. The service was quick and smooth from start to finish. More

by Peter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
December 25, 2024

Donnie is super experienced, knowledgeable, patience and super nice. He provided excellent services. Highly recommend. More

by Mr Smith
Recommend Dealer
Yes
Employees Worked With
Donnie
December 25, 2024

Excellent service by Donnie Kaegebein. Everyone here at the dealer are friendly and helpful. Thank you More

by Brenda
Recommend Dealer
Yes
Employees Worked With
Donnie
December 25, 2024

Donnie is an excellent service advisor. He explains the required repairs, and ensures that all my concerns are addressed. More

by John
Recommend Dealer
Yes
Employees Worked With
Donnie
December 25, 2024

Thanks to Mike Alwin for great service as always! I would not ever go anywhere else. More

by Rita Jean
Recommend Dealer
Yes
Employees Worked With
Michael Alwin
December 24, 2024

Excellent, friendly and professional service by Donnie. Donnie is a very knowledgeable and friendly advisor. More

by Jen
Recommend Dealer
Yes
Employees Worked With
Donnie
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