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Bill Jacobs BMW - Service Center

Naperville, IL

5.0
1,300 Reviews

1,300 Reviews of Bill Jacobs BMW - Service Center

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November 24, 2020

Thank you Mike A for the excellent service. Your knowledge and expertise always makes each service appointment easy. Thanks again for all your help Mike. More

by Stella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike A
November 22, 2020

Bill Jacobs BMW of Naperville were very professional and courteous to work with. My wife and I had the pleasure of dealing with Russ Millard through the whole ordering process. He kept us updated, answered More

by Andreesenjla62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Millard
November 21, 2020

Thank you to Mike A and the entire Bill Jacob's team, great attention to detail when my vehicle is in for service, will recommend to all my friends to go to Bill Jacob's for service. More

by Bingogeri777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
November 17, 2020

You don’t need to shop around , word of mouth is the best advertisement! Beautiful Show room , shop around your favorite cars , don’t be afraid to ask stupid questions. More

by Connie Y
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Pandora
October 04, 2020

Harry Gianos was the best salesman I've had and I've bought 6 BMW's since 1985. Bill Jacobs dealership was excellent during my purchase and some repairs on the vehicle after purchase. Thank you and BRA More

by Kimberly Imbrogno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Gianos, Mike in service
September 22, 2020

I met with Nic, the BMW genius to review a few questions I had...I am so glad I did! He answered all my questions and even tweaked my stereo settings to get the best sound out of it. He’s the best:) More

by KB
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nic Corerllini
August 27, 2020

Mohammad Elkhatib, Rob Trax and Mike Alder were extremely professional and they were the only team members that gave us the comfort level that we were looking for that allowed us to complete the purchase. More

by Fmalaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammad Elkhatib
July 23, 2020

Fast and excellent service On time service and well taken care of. They sanitized the car for customers safety. Great Job. Highly recommended. Thanks Alex and to your team. More

by Acrid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
July 14, 2020

Great experience! Russ got the job done. i would definitely recommend to family and freinds. no pressure and explain everything.x 6 greatful. thx russ More

by laginagivens
Recommend Dealer
Yes
Employees Worked With
russ
May 12, 2020

Amazing experience I have purchased 7 BMW’s at Bill Jacobs over the years ..... all from Bill Earnest. As always the whole team was professional as usual... More

by Novidia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Earnest, Dan, Mike.....
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