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Bill Jacobs BMW - Service Center

Naperville, IL

5.0
1,242 Reviews

1,242 Reviews of Bill Jacobs BMW - Service Center

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July 14, 2020

Great experience! Russ got the job done. i would definitely recommend to family and freinds. no pressure and explain everything.x 6 greatful. thx russ More

by laginagivens
Recommend Dealer
Yes
Employees Worked With
russ
May 12, 2020

Amazing experience I have purchased 7 BMW’s at Bill Jacobs over the years ..... all from Bill Earnest. As always the whole team was professional as usual... More

by Novidia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Earnest, Dan, Mike.....
April 27, 2020

service Thank you Mike A at Bill Jacobs BMW for the 5 star service. You and your team are a pleasure to work with, you are always knowledgeable and polite. Th More

by Stella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike A.
January 28, 2020

Alex exceeded my expectation! I was in a meeting all day and never get a chance to answer Alex's call. But he patiently left a message to give updates to what they're doing to my M More

by Acrid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
January 02, 2020

Amazing Service Thanks to Jacob Murrar my services were taken care of efficiently and promptly with the best customer care. Highly recommend, won't go anywhere else! More

by Shadi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
December 26, 2019

John in service is always very helpful and easy to work with and always makes sure all of my service needs are met and handled properly More

by jnl21
Recommend Dealer
Yes
Employees Worked With
John Stout
November 22, 2019

Great Service Center Dean in the service center is the BEST! He provides great honest advice and service with a smile! We worked with him when he was at the Bill Jacobs More

by AKQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean
November 22, 2019

Bill Jacobs has served my needs since 1996 with my first purchase and many more after as well and most importantly the service continues long after the sale. Just this week pur 2013 X 1 needed repair and D More

by johndonnici
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean and Bill and Mike A.
July 23, 2019

Abs light on Recently I purchased dodge Challenger from Bill Jacobs BMW. On a day when I pick up the car the ABS light was on I turned around and and go back talk More

by Art
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Earnest
June 29, 2019

FANTASTIC CUSTOMER SERVICE FROM ALL! Enjoyable experience from every. Very patient and thorough! We felt very welcomed! Joshua and Anna stayed till almost 9:30 pm so we could have 2 FULL More

by BMW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Schneider
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