Bill Jacobs BMW - Service Center

Thank you Mike A for the great service experience. Your knowledge and expertise is always appreciated. knowledge and expertise is always appreciated. More

Great experience at Bill Jacobs BMW with Mike Alwin , came in with no appointment and my vehicle having issues, Mike was able to get me in and provide me transportation so I was able to get around, had m came in with no appointment and my vehicle having issues, Mike was able to get me in and provide me transportation so I was able to get around, had my car fixed later that day, great service. More

Great service from Mike Alwin , got me in last minute before a took a long road trip for the holidays, I can always count on Mike for any service I need. before a took a long road trip for the holidays, I can always count on Mike for any service I need. More

This place is great. I always get good service. Go see Mike W for anything you need Mike W for anything you need More

Worked with David Reynoso on a new BMW X5. Easy to work with and super helpful. with and super helpful. More

Thank you Mike A for taking great care of me and my vehicle. Always an excellent service experience!! vehicle. Always an excellent service experience!! More

Mike W is the best and easiest service advisor I’ve dealt with. Thank you with. Thank you More

Wonderful service experience at Bill Jacobs BMW with John Stout! From the moment I arrived he was extremely attentive, helpful and went above and beyond. Very professional with no pressure. Overall I was tho Stout! From the moment I arrived he was extremely attentive, helpful and went above and beyond. Very professional with no pressure. Overall I was thoroughly impressed with the experience. Highly recommended! More

I purchased a used BMW privately. I needed service and took it to Bill Jacob's BMW in Naperville, IL. This is my first luxury car and didn't know what to expect. Even though my vehicle is older (2005) the took it to Bill Jacob's BMW in Naperville, IL. This is my first luxury car and didn't know what to expect. Even though my vehicle is older (2005) the staff bit especially MY service advisor Alex Flinn is the most professional, attentive, sensitive, honest and upfront brand ambassador I have had the pleasure to deal with. He takes the time when I'm there to ensure that I am comfortable, that I understand, am am informed. I have been provided loaner cars, allowed to use the amenities at the dealership, updated via text, email and calls every step of the way while my vehicle is in their care. They treat me like I purchased my vehicle brand new from their dealership! When you spend large sums of money on your vehicle it certainly helps when you get top notch service and I have received nothing but that from Alex and the staff there. I 100% appreciate and recommend Bill Jacob's BMW for your service needs. Based on my experiences there you will not be disappointed! More

Saw Mike w at service. My car was in and out very quickly. Thanks everyone. quickly. Thanks everyone. More