Bill Jacobs BMW - Service Center

Outstanding service from the Mike Collins and the shop foreman. The quality of work was very good and done in a timely manner. I was treated fantastic. foreman. The quality of work was very good and done in a timely manner. I was treated fantastic. More

I began working with Harry Gianos at Bill Jacobs BMW before the 2021 M440i was even available. Harry was diligent in sending me updates on when the car officially went into production phase, when the d before the 2021 M440i was even available. Harry was diligent in sending me updates on when the car officially went into production phase, when the dealership would begin receiving their cars so I could test drive and providing me pricing incentive updates and options. After a test drive, I was ready to move forward in November and was prepared to order my vehicle. Harry once again reached out to me as they had received the color i wanted and he knew i wanted to see it before I ordered the car I built. I went to simply look at the color and drove home in my new car that evening as it was not only a beautiful color, but was an almost match to what I had built. Harry and Mike made the entire process so easy, no pricing games, were incredibly knowledgeable and helpful from the beginning to the close of the deal. Even afterwards Harry continues to reach out to ensure I am happy, if i need anything or have questions. This is the smoothest and best experience i have had in purchasing a vehicle. More

Thank you Mike A for the excellent service. Your knowledge and expertise always makes each service appointment easy. Thanks again for all your help Mike. knowledge and expertise always makes each service appointment easy. Thanks again for all your help Mike. More

Bill Jacobs BMW of Naperville were very professional and courteous to work with. My wife and I had the pleasure of dealing with Russ Millard through the whole ordering process. He kept us updated, answered courteous to work with. My wife and I had the pleasure of dealing with Russ Millard through the whole ordering process. He kept us updated, answered all of our questions, and was sincere and kind. I would highly recommend him to fulfill your car needs. I will definitely contact him again in the future as I look forward to purchasing an X5. Best of all, he is a Hawkeye! More

Thank you to Mike A and the entire Bill Jacob's team, great attention to detail when my vehicle is in for service, will recommend to all my friends to go to Bill Jacob's for service. great attention to detail when my vehicle is in for service, will recommend to all my friends to go to Bill Jacob's for service. More

You don’t need to shop around , word of mouth is the best advertisement! Beautiful Show room , shop around your favorite cars , don’t be afraid to ask stupid questions. advertisement! Beautiful Show room , shop around your favorite cars , don’t be afraid to ask stupid questions. More

Harry Gianos was the best salesman I've had and I've bought 6 BMW's since 1985. Bill Jacobs dealership was excellent during my purchase and some repairs on the vehicle after purchase. Thank you and BRA bought 6 BMW's since 1985. Bill Jacobs dealership was excellent during my purchase and some repairs on the vehicle after purchase. Thank you and BRAVO! More

I met with Nic, the BMW genius to review a few questions I had...I am so glad I did! He answered all my questions and even tweaked my stereo settings to get the best sound out of it. He’s the best:) I had...I am so glad I did! He answered all my questions and even tweaked my stereo settings to get the best sound out of it. He’s the best:) More

Mohammad Elkhatib, Rob Trax and Mike Alder were extremely professional and they were the only team members that gave us the comfort level that we were looking for that allowed us to complete the purchase. professional and they were the only team members that gave us the comfort level that we were looking for that allowed us to complete the purchase. More

Fast and excellent service On time service and well taken care of. They sanitized the car for customers safety. Great Job. Highly recommended. Thanks Alex and to your team. On time service and well taken care of. They sanitized the car for customers safety. Great Job. Highly recommended. Thanks Alex and to your team. More