Bill Jacobs BMW - Service Center

Thank you Mike A for the 5 star service. As always your knowledge, timeliness, and great service brings me back for all my vehicle needs. knowledge, timeliness, and great service brings me back for all my vehicle needs. More

Everything went great!! love the car sweet deal! Thank you bill jacobs and his team player Muhamed!! Hope to do business again with you soon!! you bill jacobs and his team player Muhamed!! Hope to do business again with you soon!! More

I was excited to start my new year leasing a new BMW 230i at Bill Jacob in Naperville. I have never leased a vehicle for my business before but I’m confident it was the right thing to do at this time. The at Bill Jacob in Naperville. I have never leased a vehicle for my business before but I’m confident it was the right thing to do at this time. The team of professionals, especially Nicholas Pandola made the transaction seamless and they were all fantastic. I know without a doubt that I can count on their excellent customer service to meet my needs now and in the future. Blessings to all, V. George More

Me and my husband got our first ever BMW from Bill Jacobs for this New Year. David helped us in making this happen with his great service and and gave us the best deal on BMW X3 2021. I really liked the way for this New Year. David helped us in making this happen with his great service and and gave us the best deal on BMW X3 2021. I really liked the way he made us feel comfortable and sharing his knowledge he gained. The staff explained us all the features that were associated with new car. I’m really thankful to David and all the staff there for helping us in finding the perfect choice and really appreciate their hospitality! Will definitely continue to be a part of BMW family! More

Kahlil was awesome!!!wonderful to deal with and super honest. A very straight shooter. Will for sure come see him when my lease is up! Happy new year my man. honest. A very straight shooter. Will for sure come see him when my lease is up! Happy new year my man. More

You know who can make it better when you’re super annoyed that someone dinged your car and didn’t take responsibility? And you had to pay for it yourself? And it happened one week after you got your brand ne that someone dinged your car and didn’t take responsibility? And you had to pay for it yourself? And it happened one week after you got your brand new car last year and you’ve looked at it every day since? Dean can!! I was not definitely NOT happy but from the moment I came in to the service area I was impressed by the efficiency with which I was greeted and the professionalism of all the staff I met. I was due for an oil change but when I got there, Dean noticed the ding right away (which has bothered me for over a year now) and told me it could be fixed that day. I got to walk around my car when it was on the lift and hit a tour of what I was looking at and what they were going to do. I didn’t like having to pay for someone else’s irresponsible actions but the service I received today was top-notch. And the fact that Dean loaned me a SUPER SWEET ride while they fixed my car made it even better. Thank you, Dean. You are a great face for Bill Jacobs BMW. More

Thanks to Mike Alwin for the great service always provided each time in for service, I know I can always count on mike for great service provided each time in for service, I know I can always count on mike for great service More

Bill Jacobs BMW is a well ran dealership. Fair pricing, full disclosure, great staff. My Salesman David Reynoso was fantastic to work with. He is very knowledgable and listened to my needs and concerns. I' full disclosure, great staff. My Salesman David Reynoso was fantastic to work with. He is very knowledgable and listened to my needs and concerns. I'd highly recommend you ask for him. This was my first purchase at this dealership and I would definately come back. More

Thank you Mike A. for taking good care of my car. I know the job will always be done correctly when you’re on the job. the job will always be done correctly when you’re on the job. More

We just bought our 4 BMW from Bil Jacob's The driving We just bought our 4 BMW from Bil Jacob's The driving force was the custom service that both me and my wife received from Mike Collins in the servic We just bought our 4 BMW from Bil Jacob's The driving force was the custom service that both me and my wife received from Mike Collins in the service department. The sales team sold the 1st on to my wife but Mike sold the rest! More