Back

Bill Jacobs BMW - Service Center

Naperville, IL

5.0
1,300 Reviews

1,300 Reviews of Bill Jacobs BMW - Service Center

Sort by
April 23, 2022

Mike Alwin gave us exceptional service on our car. We will absolutely be coming back! More

by Rita Jean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
Apr 29, 2022 -

Bill Jacobs BMW responded

Hi Rita, we're happy you found Mike Alwin to be so supportive during your experience here at Bill Jacobs BMW. Please don't hesitate to reach out to us if there's anything more we can do!

April 22, 2022

Nick did a great job and made the whole process incredibly seamless. I’ll definitely be back. Thanks again! More

by Adam Densberger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
Apr 29, 2022 -

Bill Jacobs BMW responded

Hi Adam, thank you for your kind review; we are happy to pass along your comments to Nick here at Bill Jacobs BMW! Please don't hesitate to reach out to us if there's anything more we can do!

April 22, 2022

Mike Alwin is the best , I know I can count on him anytime I need service, no matter what I need Mike has been there for years to take care of my cars. More

by Bingogeri777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
Apr 29, 2022 -

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to Mike Alwin here at Bill Jacobs BMW! Please don't hesitate to reach out to us if there's anything more we can do!

April 20, 2022

Thank you to Mike Alwin, had an issue with my car and Mike was able to get me in and supply a loaner and get the repair covered under my extended warranty. More

by Skud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
Apr 29, 2022 -

Bill Jacobs BMW responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Jacobs BMW. Thank you, and have a fantastic day!

April 19, 2022

Thank you to Mike Alwin , I know he is always there to take care of my car , he is the best . More

by Art Arndt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
Apr 29, 2022 -

Bill Jacobs BMW responded

Hi, we're happy you found Mike Alwin to be so supportive during your experience here at Bill Jacobs BMW. Please don't hesitate to reach out if there's anything additional we can do for you.

April 18, 2022

Thanks to Mike Alwin for always taking care of my services , been dealing with Mike for years and he is the reason I will continue to buy BMWs More

by jimjacobson1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
Apr 29, 2022 -

Bill Jacobs BMW responded

Hi, we're happy you found Mike Alwin to be so supportive during your experience here at Bill Jacobs BMW. Please don't hesitate to reach out if there's anything additional we can do for you.

April 18, 2022

Thank you to Mike Alwin for the great service, Mike always takes care of my car and know I can trust anything Mike says, he has been my advisor for years. More

by Kslice13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
Apr 29, 2022 -

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to Mike here at Bill Jacobs BMW! We can't wait to see you again, have a great day.

March 29, 2022

Very prompt. Very courteous. Never waited too long for finance, explanation of options was thorough and never felt pressured to buy. Staff very personable. More

by Tonynebo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Pandola
Apr 28, 2022 -

Bill Jacobs BMW responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thanks again for taking the time to leave us this information about your recent visit. Take care!

March 26, 2022

The service department was very professional and quick to respond. I had the unfortunate luck of hitting a pothole and blowing out my tire less than an hour after purchasing my car. Alex in the service depar More

by Williams_hollie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
Apr 28, 2022 -

Bill Jacobs BMW responded

Hi Williams_hollie, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

March 26, 2022

Thank you Mike A for taking excellent car of my car. You always do a great job. More

by Stella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike A
Dec 08, 2022 -

Bill Jacobs BMW responded

Hi Stella, we are very happy to have provided you with such a positive experience! We hope to see you soon!

...
115
...